Customer Ratings & Reviews
- Model:
- GA02081-US
- SKU:
- 12201993
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the product's excellent ease of use and strong overall performance, often praising its straightforward installation, remote control features, and sleek design. However, some users have reported intermittent connectivity issues and compatibility challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
It works great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I have this one and the next gen at two different properties. It is definitely worth it to buy the next gen.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect Thermostat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect thermostat especially if you have a two story house and don’t feel like walking back and forth the stairs it’s all done from your phone and easy to install
I would recommend this to a friend - Pros mentioned:Ease of use
Google nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Works great with Runtal radiators. Can't automatically set schedules.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Ziggy47! We're glad that you chose the Nest Thermostat for your home. It's also great to hear that you had an easy time setting it up and that it works great with your Runtal radiators. We're sorry to hear you're having some difficulty setting up the automatic temperature schedule.
If you haven't tried yet, you may try resetting the Schedule created on your Nest Thermostat to help fix the issue. We recommend writing down the wiring information so you can easily enter your thermostat's wiring if you accidentally do a full reset. To check your wiring information, go to the Settings icon on your Nest Thermostat, and then choose Equipment. You may want to do this for other settings such as system heating type and Safety Temperature as well.
Once you've backed up all the important information, you can proceed with resetting the Schedule. Just go to the Settings icon on your Nest Thermostat again, and then and select Factory Reset and choose Schedule. Your thermostat will ask you to confirm your choice. Once you’ve confirmed, your thermostat will take a few moments to reset. You can now use the Quick Schedule to instantly create a temperature schedule for your thermostat as soon as you’ve installed it.
For further help with any other support needs you have on Nest Thermostat, please feel free to reach out to our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Very convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT! So convenient. I use it for a rental property and its peace of mind to be able to adjust the temperature without having to take a trip there. Easy to install.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient to work with this generation of Nest. I am an HVAC contractor and i highly recommend this product.
I would recommend this to a friend - Pros mentioned:Overall performance
Google nest thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had some problems with the recent version. This one is great and serves well for the house.
I would recommend this to a friend - Pros mentioned:Design
Mr Stephen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product lovely design fantastic integration with the stock system
I would recommend this to a friend - Pros mentioned:Overall performance
Nest
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, works very well and is easy to program. Will be shopping here again for future needs.
I would recommend this to a friend - Pros mentioned:Ease of use
Google thermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping to get it hooked up soon and excited to be able to show up at vacation home and have it nice and warm when we arrive. Looks fairly easy to hook up and operate
I would recommend this to a friend - Pros mentioned:Installation
Getcha one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to install, instructions were spot on.
I would recommend this to a friend - Cons mentioned:User interface
Not easy to set up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought and installed this for my parents. The interface was unappealing to them. Not having something to rotate of physically move to adjust settings didn't align with their preferences. Not the easiest item to set up. We had to google how-to guides to get past some issues.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Annabelle1782. We appreciate your review, and we’re sorry to hear that your experience with the Nest Thermostat is below your preference. Feedback like this helps us identify our customers’ needs. Rest assured, this will reach our product team for future improvements. If help is still needed, you check our support articles available online, or contact us anytime at the Google Nest Help Page, here: https://support.google.com/googlenest/gethelp
Was great until it wasn't! 2 1/2 months in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 2nd Google nest thermostat of the same type. This was great until it wouldn't stay connected to the app. Worked great for about 2 1/2 months and now it won't stay connected to the app so we can't control it remotely at all. Restarting it connects it back but it may stay connected for a day ir 2 then back to the same issue. I went through all the troubleshooting prior to calling then. Talking to Goggle nest customer service was pointless did all the same troubleshooting they have listed on the app that i told them i already did multiple times. I saw on anothwr review that the Google home app is the problem and they already know it but haven't done anything about it. I asked early on in the call if that was the issue to avoid wasting my time. The agent said she never heard of it only to put me on a long hold after the repetitive troubleshooting and tell me there is a problem with the Google app and they are working to resolve it. The problem with that is the review I had previously read about the app problem was already about 4 months old. I give up I'm taking this back and getting a Honeywell. I really wanted this to work badly but i refuse to pay and keep something that doesn't do what it is supposed to do. The whole point in a smart thermostat for me is to be able to control it remotely. Also i turned off the eco feature bc it kept setting my a/c at 80° in the middle of the morning and we work from home. In Texas heat that is the equivalent of no a/c. Google try again. Just won't be with me.
No, I would not recommend this to a friend- Pros mentioned:Remote control
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the best part you can be at work and change the temperature
I would recommend this to a friend - Pros mentioned:Overall performance
Good after electrical wiring upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not install the Nest thermostat on my own even after watching a few videos on youtube. Only have 2 wires, but need a minimum of 3. Considered paying for Nest installation, but would have needed to bring in an electrician nonetheless to do the rewiring as Nest installer does not usually do that type of work. After electrician upgraded wiring, thermostat works as advertised, and now we have a sweet looking new thermostat on the wall.
I would recommend this to a friend - Cons mentioned:Connectivity
Unexpected/Unexplained behavior
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure out how this thing should be working as opposed to how it IS working?? New comments are always appearing on the unit. For instance, why is it imposing PEAK HOURS on me?? I don't thing this unit is a "learning thermostat"; it's completly baffling!! I'm marking 'YES' I would recommend; but, I'm not really sure I would!!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JoeM, thanks for bringing this issue to our attention. We apologize for any inconvenience you may be having with the energy recommendations of your Nest Thermostat.
Your Nest Thermostat comes with the Savings Finder feature that offers suggestions in the Home app to adjust Eco temperatures, Sleep temperatures, and temperature schedules for your Google Nest Thermostat. And the recommendations you get may be provided by this feature. These temperature adjustments are subtle, so you should still feel comfortable while your thermostat helps save more energy over time.
Also, you may be getting recommendations from the Nest Renew feature. Nest Renew can use your Nest thermostat to prioritize cooling or heating when it’s less expensive, if you have an electric cooling, electric heating, or solar panels, and time-of-use (TOU) peak pricing from your energy provider. If you are enrolled in a utility's TOU plan, Nest Renew will use your TOU rate to prioritize heating or cooling when it's less expensive.
If the information provided still seems to be confusing, you're more than welcome to contact our support team. We'll gladly answer any questions you may be having and even walk you through some of the awesome features for your Nest Thermostat. Please visit this link to reach out to our support team: https://support.google.com/googlenest/gethelp
- Pros mentioned:Design
Great Value But Not Easy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints for a Nest that costs 1/3 as the original. The design looks better than the E model, but the touch control takes a while to get used to. Not easy for older parents.
I would recommend this to a friend - Pros mentioned:Ease of use
Nest Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device easy to use , great when not at home but wish you turned on ac/heat.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and set up to our preference. Great automations with google home app.
I would recommend this to a friend - Pros mentioned:Installation
Worthy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy steps to follow easy installation and the app is also easy to setup and control your ac
I would recommend this to a friend - Pros mentioned:Ease of use
Nest Smart Thermostat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install! Wish I'd done it long ago. Just remember if current system is not powered, you'll a separate power supply for the thermostat.
I would recommend this to a friend