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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.4 out of 5 stars with 2293 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's excellent ease of use and strong overall performance, often praising its straightforward installation, remote control features, and sleek design. However, some users have reported intermittent connectivity issues and compatibility challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,293 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works good for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control remotely. Wish it would sync with my Nest app. and not have to run through Google Home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey My3chis, thanks for the feedback you shared about the Nest Thermostat, and we appreciate that you love the remote features using your phone and app. We hear you, and we understand that longtime Nest users like you enjoy using the Nest app to manage and control your Nest devices. However, the Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. A single place to set up, manage, automate, and control your home, including devices from other brands.

      Here are some other benefits you can get by using the Google Home app with your Nest Thermostat:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - You can use voice commands on your speaker or display to override a lock temperature.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We’d be happy to share this with the right team for future improvements. If you need help with using the thermostat effectively in the Home app, please contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! I especially appreciate that it automatically adjusts to conserve energy/money, as well as it's sleek appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    AWESOME SMART THERMOSTAT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD NOT HAD A SMART THERMOSTAT BEFORE THIS ONE - AWESOME CONTROLLABLE FROM PHONE

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Its okay I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does only basic ac functions which is not what i was expecting

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DavidD. Thank you for sending in your feedback on your Nest Thermostat. We're sorry to hear that your experience with the device has been less than ideal. We want to know more details about your HVAC and help find ways we can improve the performance of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took less then 30 minutes to upgrade my thermostat. It is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Smart!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control the house’s temperature from anywhere. Insteuctions easy to follow for install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LOVE them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 different nests that I purchased and I love them...they are great and I love the fact that they work from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best electronic store ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very smart and convenient because i can control it with my phone even when im not home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to adjust and check your homes a/c while you out of town . Super easy to setup as use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been awesome! I installed the in no time both upstairs and down. Alexa! Change temp to...Alexa, what is the temp upstairs, etc... Happy I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use and beneficial

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest thermostat! I have been handing them out to all my customers upon install cause I know it will help with the production report for their homes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to install! Would recommend for use with security system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to install. Great addition to my Google Smarthome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Really good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install had slight difficulty connecting to network.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, though there was no phone number included for questions. I found a phone number on the website, however. It would have been handy if it was included on the instruction sheet in the packaging. TV works great!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, LisaB. Thank you for sharing your feedback on the Nest Thermostat. We're thrilled to hear that you found the Nest Thermostat easy to set up. It's fantastic that you're already enjoying the improved TV experience. We sincerely apologize that the instruction sheet didn't include a phone number for customer support. We understand this inconvenience and appreciate you taking the initiative to find it on our website. We want to make sure that we provide the assistance that you need, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device........................... .........

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and quick setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and setup. This device has great automation settings and are aesthetically pleasing to the eye.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. It took me about 30 minutes to remove the old and install the new. Fantastic product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to instal and setup. Works amazing through app and with alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works well. Somewhat difficult to figure out the best patterns when you don’t work a set schedule, however I love the eco mode when we are not home.

    I would recommend this to a friend