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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,289 reviews
  • Rated 5 out of 5 stars

    Best in class!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Thermostat is very easy to manually operate and control, but it doesn't offer a ton of smart features compared with other smart thermostats and it lacks the ability to “learn” your behaviors and routines.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy Tstat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Great value in terms of scheduling and having complete control of your thermostat where ever you are, whether on the couch in another room or half way across the world. I wish it came with a circular face plate but I ended up making one myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Thermostat, not my favorite.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a few issues with this thermostat that caused me to return kt. Foest off: Good luck trying to find out which generation this is. I had issues finding a temperature sensor for another room that is compatible, because its not clear what model this unit is. Second off: Installing the unit is fairly straightforward, but the google home app is awful to use. If you set up the unit without wifi you will need to remove it completely from your home app, factory reset the unit, and start from the beginning. In the end: For the price and with the California Smart Thermostat rebate (free $75 coupon) its not the worst product, but for what I’m looking for it just doesnt cut it. This is great if you want a sleek looking thermostat with somewhat reliable smart features

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, Cameron. Thanks for giving the Nest Thermostat a go. While we’re sorry it didn’t work out for you, your insights are important to us — to help us learn more about your experience, here’s to link to share your thoughts: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Great value and ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Purchased two united to replace thermostats in a vacation home in the California desert. Very easy to use, and to control vea cell phone. The thermostats suggests temperature settings for maximum efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the early generations. Side access button much easier and keeps for a clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you how refreshing it is to have something easy to install, compared to amazon. Have had a nightmare of a time dealing with alexa and related products. Got my nest thermostat installed and setup in under 25 min with automation. Google may be slightly more expensive, but worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but annoyed at the fact that only one person can control the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It keeps us Warm and/or Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best because I can use it remotely when I am on my way home with my young child. It is usually on Eco when I am not home so when I'm coming home from her activities; I can change the temp. to meet our needs. I am still learning how to use it effectively, but it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Just Right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded to smart thermostats that keep the house just right. The best part is the ability to check and adjust the temp from my phone from just about anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest is so nice. I can control the temp of the house from literally anywhere. Had it in multiple homes that I’ve owned. worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these smart thermostats for my new home. I had someone professionally set it up for me, very easy setup. It took no longer than 30 mins from start to finish for each. If you are looking for something cost efficient compared to other models/brands, you can’t go wrong with this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well priced especially with rebates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is relatively inexpensive when you compare it to some of the other smart themostats on the market. This one doesn't have the auto learning feature which was on my previous Nest though I didn't miss it. I would rather program it myself anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thermostat and its ease of use! Love that I can control the temp from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Really easy to install and program, I strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install great video cheap subscrition will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cute smart thermostat. The set up is pretty easy using the app. You do need to make sure that your old thermostat is not hard wired to electricity. If it is, you can not use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat to the rescue.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. I followed the instructions and now I can control my thermostat from my phone. My wife really likes it because she can just tell goggle to set the thermostat. I like it when I walk by and see what the temp is set at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart programable thermomstat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old shool thermostat as it started acting funny and sometimes did not want to turn on. Very simple to install and can control via wifi. Make sure to turn off breaker that feeds the old thermomstat. Instructions were easy and they even have a bunch of turtorials on youtube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and cute one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and cute. The mirror like appearance is cool. Remember this is not a self learning one and not getting any back panel. So if your previous AC unit leave some paint marks, then you need cover those with a panel which need to be purchased seperately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy but unreliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but a little unresponsive sometimes. It loses connection often and it’s a hassle to make it work again. Installation is easy though.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DanielM. Thank you for sharing your concerns about your Nest Thermostat. We're sorry to hear that your experience with its performance and connectivity is less than ideal. It is our priority to provide you the best support we can and to determine the root of the problems you are experiencing with the device. We recommend reaching out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest