Customer Ratings & Reviews
- Model:
- GA02081-US
- SKU:
- 12293603
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The use of this item is super simple, not to mention installation takes no time as long as you have nimble fingers for the wires. Cloud connection is SEAMLESS as well, all in all 10/10
I would recommend this to a friendNest
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, works very well and is easy to program. Will be shopping here again for future needs.
I would recommend this to a friendThe best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the best part you can be at work and change the temperature
I would recommend this to a friendIt works great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I have this one and the next gen at two different properties. It is definitely worth it to buy the next gen.
I would recommend this to a friendPerfect Thermostat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect thermostat especially if you have a two story house and don’t feel like walking back and forth the stairs it’s all done from your phone and easy to install
I would recommend this to a friendVery convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT! So convenient. I use it for a rental property and its peace of mind to be able to adjust the temperature without having to take a trip there. Easy to install.
I would recommend this to a friendNot easy to set up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought and installed this for my parents. The interface was unappealing to them. Not having something to rotate of physically move to adjust settings didn't align with their preferences. Not the easiest item to set up. We had to google how-to guides to get past some issues.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Annabelle1782. We appreciate your review, and we’re sorry to hear that your experience with the Nest Thermostat is below your preference. Feedback like this helps us identify our customers’ needs. Rest assured, this will reach our product team for future improvements. If help is still needed, you check our support articles available online, or contact us anytime at the Google Nest Help Page, here: https://support.google.com/googlenest/gethelp
Nest Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device easy to use , great when not at home but wish you turned on ac/heat.
I would recommend this to a friendEasy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and set up to our preference. Great automations with google home app.
I would recommend this to a friendGoogle thermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping to get it hooked up soon and excited to be able to show up at vacation home and have it nice and warm when we arrive. Looks fairly easy to hook up and operate
I would recommend this to a friendWorthy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy steps to follow easy installation and the app is also easy to setup and control your ac
I would recommend this to a friendUnexpected/Unexplained behavior
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure out how this thing should be working as opposed to how it IS working?? New comments are always appearing on the unit. For instance, why is it imposing PEAK HOURS on me?? I don't thing this unit is a "learning thermostat"; it's completly baffling!! I'm marking 'YES' I would recommend; but, I'm not really sure I would!!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JoeM, thanks for bringing this issue to our attention. We apologize for any inconvenience you may be having with the energy recommendations of your Nest Thermostat.
Your Nest Thermostat comes with the Savings Finder feature that offers suggestions in the Home app to adjust Eco temperatures, Sleep temperatures, and temperature schedules for your Google Nest Thermostat. And the recommendations you get may be provided by this feature. These temperature adjustments are subtle, so you should still feel comfortable while your thermostat helps save more energy over time.
Also, you may be getting recommendations from the Nest Renew feature. Nest Renew can use your Nest thermostat to prioritize cooling or heating when it’s less expensive, if you have an electric cooling, electric heating, or solar panels, and time-of-use (TOU) peak pricing from your energy provider. If you are enrolled in a utility's TOU plan, Nest Renew will use your TOU rate to prioritize heating or cooling when it's less expensive.
If the information provided still seems to be confusing, you're more than welcome to contact our support team. We'll gladly answer any questions you may be having and even walk you through some of the awesome features for your Nest Thermostat. Please visit this link to reach out to our support team: https://support.google.com/googlenest/gethelp
Best thermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything from this thermostat. Especially how it looks at the house.
I would recommend this to a friendWas great until it wasn't! 2 1/2 months in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 2nd Google nest thermostat of the same type. This was great until it wouldn't stay connected to the app. Worked great for about 2 1/2 months and now it won't stay connected to the app so we can't control it remotely at all. Restarting it connects it back but it may stay connected for a day ir 2 then back to the same issue. I went through all the troubleshooting prior to calling then. Talking to Goggle nest customer service was pointless did all the same troubleshooting they have listed on the app that i told them i already did multiple times. I saw on anothwr review that the Google home app is the problem and they already know it but haven't done anything about it. I asked early on in the call if that was the issue to avoid wasting my time. The agent said she never heard of it only to put me on a long hold after the repetitive troubleshooting and tell me there is a problem with the Google app and they are working to resolve it. The problem with that is the review I had previously read about the app problem was already about 4 months old. I give up I'm taking this back and getting a Honeywell. I really wanted this to work badly but i refuse to pay and keep something that doesn't do what it is supposed to do. The whole point in a smart thermostat for me is to be able to control it remotely. Also i turned off the eco feature bc it kept setting my a/c at 80° in the middle of the morning and we work from home. In Texas heat that is the equivalent of no a/c. Google try again. Just won't be with me.
No, I would not recommend this to a friendWorks. Looks good. Easy Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old Honeywell with the google thermostat. Nothing was wrong with the old unit but I like how small the google one was and how you can check an app to see if you remembered to turn it off when youre not home. I was able to install it without the C (blue) wire. Everything works fine. The trim plate looks disgustingly like an afterthought in the design. Much cleaner without the trim plate.
I would recommend this to a friendUpgrade thermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with upgrading the thermostat and using the phone to control the temperature.
I would recommend this to a friendGood after electrical wiring upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not install the Nest thermostat on my own even after watching a few videos on youtube. Only have 2 wires, but need a minimum of 3. Considered paying for Nest installation, but would have needed to bring in an electrician nonetheless to do the rewiring as Nest installer does not usually do that type of work. After electrician upgraded wiring, thermostat works as advertised, and now we have a sweet looking new thermostat on the wall.
I would recommend this to a friendGreat Thermostat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great thermostat with nice customizability. Installing it was very easy.
I would recommend this to a friendGoogle Nest Thermostats
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new thermostats. We can program to lower the temperature while on the road. Only thing, I would like to be able to see the current temperature all the time rather than having to move in front of the thermostat for the temperature to show. It’s probably an energy saving measure and maybe I will eventually get used to it! Purchased 5 thermostats and received $250 TOTAL rebate from our Electric Cooperative for purchasing energy saving thermostats!! GOOD VALUE!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, SandraaR. Thanks for the feedback you shared, and we’re glad you’re happy with the Nest Thermostat. We understand that having the display on all the time can be ideal for you. However, your thermostat will always go to sleep to conserve power, and the thermostat screen will turn off when it notices that there hasn't been any recent activity nearby.
We’d be happy to share this information with the right team for future improvements. We hope you're getting the most benefits out of the thermostat’s smart features. And if you ran into any concerns about the functionality and performance of the Nest Thermostat, please contact us anytime and we’ll gladly help: https://support.google.com/googlenest/gethelp
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome thermostat really easy to set up and use and love how it suggests temperature settings to get you started right away.
I would recommend this to a friend