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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,289 reviews
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to control the thermostat from my phone. And when away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value But Not Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints for a Nest that costs 1/3 as the original. The design looks better than the E model, but the touch control takes a while to get used to. Not easy for older parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great, easy to install, easy to use with the google home app. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Wish I'd done it long ago. Just remember if current system is not powered, you'll a separate power supply for the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nan's temp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love ability to control temperature from my smart phone no matter where i am.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Nest thermostat. I upgraded to this, and it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME SMART THERMOSTAT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD NOT HAD A SMART THERMOSTAT BEFORE THIS ONE - AWESOME CONTROLLABLE FROM PHONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly supprised. Affordable and easy setup. I do not have a c wire in our apartment but it works just fine. Implements well with my smart home setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation App is very simple to setup only complaint is that mounting kit that I purchased was to big would be nice if had different size options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product to handle through google home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product, follow the instructions patiently to setup and was kind of easy to install. It does worth of the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to a smart home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 of this product for different zones on our home and they work as intended. I love using the Nest app, Google Home app or Google home mini to control this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but with I would've paid a little more for the regular thermostat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its okay I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does only basic ac functions which is not what i was expecting

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DavidD. Thank you for sending in your feedback on your Nest Thermostat. We're sorry to hear that your experience with the device has been less than ideal. We want to know more details about your HVAC and help find ways we can improve the performance of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Therm-wise dad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful edition to our home! We have really loved being able to control the temp in our home while upstairs from the app and while returning from vacations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control remotely. Wish it would sync with my Nest app. and not have to run through Google Home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey My3chis, thanks for the feedback you shared about the Nest Thermostat, and we appreciate that you love the remote features using your phone and app. We hear you, and we understand that longtime Nest users like you enjoy using the Nest app to manage and control your Nest devices. However, the Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. A single place to set up, manage, automate, and control your home, including devices from other brands.

      Here are some other benefits you can get by using the Google Home app with your Nest Thermostat:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - You can use voice commands on your speaker or display to override a lock temperature.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We’d be happy to share this with the right team for future improvements. If you need help with using the thermostat effectively in the Home app, please contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very easy to set up and is overall great. Sensory on the side of thermostat is a bit tricky but is easy to manage with the app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BeaA, we appreciate you sharing your review . We're glad to hear that you had an easy time setting up your Nest Thermostat. We can see that you're experiencing some minor issues with the sensors. We'd like to get more details about your concern and help you with troubleshooting steps that may improve your overall experience with your device. Please reach out to our support specialists anytime by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Smart!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control the house’s temperature from anywhere. Insteuctions easy to follow for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this in our upstairs to be able to monitor and control. Comfort mode is really nice and can use the app to set schedules for temp adjustments.new look is much more modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the least expensive one - working great. Family loves the link with our Google home. I like that it manages when we are home/away and adjusts accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took less then 30 minutes to upgrade my thermostat. It is so easy to use.

    I would recommend this to a friend