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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,289 reviews
  • Rated 5 out of 5 stars

    Love this thermostat.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Especially the fact that you can control thermostat from anywhere. I was deciding between the next gen thermostat vs this but this is bang for buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to install. Great addition to my Google Smarthome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to install! Would recommend for use with security system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! I especially appreciate that it automatically adjusts to conserve energy/money, as well as it's sleek appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronic store ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very smart and convenient because i can control it with my phone even when im not home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to adjust and check your homes a/c while you out of town . Super easy to setup as use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great with Google Home but not with some systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great if you have a 3 or more wire boiler or furnace. There is an adapter that is not included and works just ok. I used these and they work well with Google Home. The only issue is if you have a 3-wire system. I finally converted mine to a 3-wire system. Boiler people I've used do not like to use them on a 2 wire system. You should really switch to a 3 wire system but that will cost you.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for sharing your thoughts on the Nest Thermostat, WilliamT. We're always here to help with any concerns or questions you may have on compatibility. If you ever need us, we're just a click away here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device........................... .........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, though there was no phone number included for questions. I found a phone number on the website, however. It would have been handy if it was included on the instruction sheet in the packaging. TV works great!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, LisaB. Thank you for sharing your feedback on the Nest Thermostat. We're thrilled to hear that you found the Nest Thermostat easy to set up. It's fantastic that you're already enjoying the improved TV experience. We sincerely apologize that the instruction sheet didn't include a phone number for customer support. We understand this inconvenience and appreciate you taking the initiative to find it on our website. We want to make sure that we provide the assistance that you need, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    LOVE them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 different nests that I purchased and I love them...they are great and I love the fact that they work from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install had slight difficulty connecting to network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and beneficial

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest thermostat! I have been handing them out to all my customers upon install cause I know it will help with the production report for their homes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been awesome! I installed the in no time both upstairs and down. Alexa! Change temp to...Alexa, what is the temp upstairs, etc... Happy I made this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to instal and setup. Works amazing through app and with alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and easy to set up! Having the convience of using the phone app is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. It took me about 30 minutes to remove the old and install the new. Fantastic product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and setup. This device has great automation settings and are aesthetically pleasing to the eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is vert different from my old nest but it’s looks great and works better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice simple device to convert the old school Thermostat system to the modern smart world

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to connect to my phone for set up so had to return it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, PokerGuy. We're sorry to see you ran into issues setting up the Nest Thermostat. Even though you've returned it, we'd like to see what may have happened. When you have a moment, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle