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Customer reviews

Rating 4.4 out of 5 stars with 2276 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,276 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool device! I’m glad I got this model and not the most expensive one. This does the job. I can change my temperature from my phone even in the middle of the night without getting out of bed or from the car on the way home from work! It’s easy set up and easy use! I love the graphs it shows of how much energy I used and how much I saved. Very reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!! Not so great app.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! I purchased 3 of these to replace the older thermostats that came with my house. They are intuitive. Once you learn how to operate them you can see the current temperature, change settings, and even setup routines on the Google Home app. The mirrored finish looks very nice. The display is bright and easily readable as well. The price point is not bad either. I have a Google Nest learning thermostat as well. This one is less complicated, but doesn’t have as many features. Honestly, the features it does have are perfect considering the lower cost. My biggest complaint isn’t with the product, but the app. Google has 2 apps, the Nest app and the Home app. I prefer the Nest app, but these do not work with that one. Oh well. It doesn’t detract from the device itself. Even with that, I give it 5 stars. I will also say, if your HVAC system doesn’t have a dedicated “C” wire, you’ll need to install a transformer to feed the 24 bolts required to charge the batteries. It was super simple for me, but you may need a professional to install this if you are not a fortunate as I was.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Perfect Basic Modern Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to setup, simple and easy to use, easy to use. Huge step up from my 1980's thermostat. I can stay on top of my AC at home remotely, save money when needed and setup schedules. Got it on Black Friday for a steal. Didn't even think twice about it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love the pink color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was really simple, the home app was a bit buggy but resetting it helped. Absolutely love being able to set the temp while im away because i always forget when i leave home!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Nest Smart Programmable Wifi Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assumed that this thermostat would work with any type of heat system, found out I was wrong. I have a wall mount heater in my four season room that Nest is not compatible. I have on in the main part of my house and I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced with the same

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat worked for kus for 2 years until it started malfunctioning and heating. We replace under the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look sucha sheek look. It was so easy to switch from the old thermostat to this new one. Check online for a rebate in your state. This qualifies for a $75 instant rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this thermostat to replace a ten year old thermostat. It was able to install this thermostat in less than 10 minutes. It's working perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Takes some time to get used to but works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the older generation and replaced a different thermostat and it is definitely different from the older. No more pushing and turning. You control everything from a touch line on the side of it. After having the older one and being used to pushing it in and turning it was kinda difficult to adjust at first. I found myself using the app more than physically touching the device. Now though after a couple of months I am able to use both and mainly use only the app when I am away from the building to turn on/off the AC. Highly recommend it and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and looks very elegant on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy self installation, works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I installed this ourselves with no experience, there is wiring involved but fairly straightforward. Batteries that came in it were dead, but they charge from the power coming from your hvac system. Simple and easy to connect to our Google Nest Hub, very easy to set up and program thermostat for eco friendly use. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice device for the price there are a few things i had issues with but pretty easy to set up as long as you follow the instructions it shows on the phone and once it has everything right all in one run it runs amazingly and the convenience is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use & program with great performance & looks cute

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    No C Wire, but all Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to my system easily. I do have an error for low system voltage, but have been checking the battery every few days for almost 2 months, and had no low battery issues. Will try to update if I see a problem. All house members will need to share tracking, IF you CHOOSE to use the home/away functions. I disabled the location tracking b/c my roommate did not have it on her phone and have gone with a schedule instead.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest Learning Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Nest Learning Thermostat if anything goes wrong with it, you don’t have to change out the base you can just change out head very easy to set up with your phone so Airbnb’s. I would give it a thumbs up and a five star so your air-conditioning bill is not horrible every month during Booking’s.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation E260 Error Solved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a plain vanilla Honeywell thermostat and got E260 error upon first installation try. My mistake was to connect RC wire to C at Nest base plate. RC wire from Honeywell thermostat should be connected to R at Nest. Nest installation went well after the correction and luckily no fuse is blown at the furnace.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I can control the thermostat from my phone very convenient and easy to install if you know what you doing. You definitely will need to purchase the face plate if you had a wider thermostat.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Kind of disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for a year, it has gone out 3 times on me; one day working and one day not working. I like having a smart thermostat but others have told me there are better out there. Also the mirror finish on it is an odd choice which reflects a lot of light and guests don't understand why the bezel won't spin. It also doesn't come with a face plate.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi ITZcoolGUY. We appreciate your feedback. We're sorry to hear that your Nest Thermostat hasn't met your expectations. To help you troubleshoot the issue and get it working smoothly, please fill out this form: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Google Thermostat!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love this thermostat!! Looks awesome, and responds fast when changing temps. Easy to install. Watch a few You Tube videos on it, which made it simple. We had a Zen and this just blows it away. Had to buy the back plate from Amazon, and looks good with thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with my Alexa. Haven’t really done much or expected much from it. Easy to install, no issues so far.

    I would recommend this to a friend