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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,302 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought setting up a thermostat would be this easy but Google really did that. The design is very sleek and the front is a mirror which I didnt expect. I blew a fuse installing this so make sure your power is off before installing this. A cost effective option to the 3rd Gen Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Great value for very nice looking smart thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, wasn’t sure if it would work as good as higher priced smart thermostat, but very pleasantly surprised! Very aesthetically pleasing. Beautiful design. Very easy setup via app. My wife loves being able to adjust temp with any Alexa enabled device even when your away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Step by step instructions are provided online. The c-wire is to assist with battery life is somewhat confusing. The battery life is short lived without the c-wire which is a black wire.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great hardware, difficult programming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and works well. The scheduling software was a bit confusing, not nearly as intuitive as the leaning thermostats.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Dennis. Thanks for the feedback you shared, and we hear your concern about creating schedules for the Nest Thermostat. When you manually adjust the temperature, the temperature will stick until the next scheduled temperature change. With a temperature preset, you can easily set a specific temperature that you repeatedly use a bit faster than manually adjusting the temperature dial. Besides using ready-made presets like Comfort, Eco, and Sleep, you can create custom presets. This is helpful for other times you might like a specific temperature that’s not included in your thermostat’s existing presets. Check this link to learn more: https://support.google.com/googlenest/answer/10178773.

      You're always welcome to visit our support articles available at the Google Nest Help Center. We also have a dedicated team ready to provide assistance through our contact channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and easy to setup. Saves money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Smart home thermometer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like the options it has. I like being able to get the most control of my hvac dystem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought one for my mother as well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of controlling it with my phone, its awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    A worthy smart upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rules. Works really well. Easy to set up. Looks cool and futuristic on our living room wall. Big upgrade over the old school programmable thermostat it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Highly functional and good-lucking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works very well, easy to program and adjust both at home and while away. Though I'm reasonably handy, I've never wired anything before--but the instructions for this were very clear and made it totally doable. Really happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Lowered heat costs1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest. We finally replaced the old Honeywell. This product makes regulating the heat in the home so much easier. We saw a 10% decrease in our heating bill because we were able to regulated the heat better with this device. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always wanted one and we absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Great and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install and has made my life so much easier. I can turn off and on when not home and it shows me the times in use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Did not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't go too much the battery Descartes too fast Or I was unlucky. With the product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted change my old thermostat, found this one on the store and I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Perfect item!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new nest!! I had the Nest thermostat e, back when Google didn’t revamp this thermostat and I loved that one! This one is just so much better. The aesthetic, the fact that you use Google Home now, etc. Definitely a big upgrade from previous model!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, super easy to use. I love being able to control everything from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great, follow instructions!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions for installation were clear, and I was able to follow even while messing up the labeling of wires. Taking the picture like it told me before installing, allowed me to find my issue after having only the heat work. The device seems to work great! The only issue is that it doesn't seem to use the air on full blast, instead slowly lowering the temp over time. My old thermostat did things differently, apparently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and set schedules. Night and day difference if you are previously using a non-smart thermostat.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works but it’s not the same.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is a nice product but this model doesn’t actually spin like previous models I’ve owned. It’s more touch and swipe based. For my use case I have older people in the home and it’s more difficult for them. I didn’t return it but it’s caused issues.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Dave. Sorry to see the Nest Thermostat wasn’t quite what you were expecting. Your feedback is valuable to us and we’d like to hear more of it. When you get a second, here’s our survey: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Director

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use from your phone. Is to install plus energy efficient

    I would recommend this to a friend