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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,302 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful always a great item for my rental!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it! Recommended to everyone love the sand color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, works great, the temp in the entire house is perfect

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great thermostat with issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I love being able to change the temp from anywhere. However, it is annoying that I have to reconnect the thermostat anytime the power goes out.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Andyhockey02. Thanks for sharing your positive experience with the Nest Thermostat, and we're glad to hear that you enjoy the convenience of being able to change the temperature from anywhere. We understand the frustration you've expressed regarding the need to reconnect the thermostat after a power outage. We want to know more about your concern so we can provide a better resolution for your concern. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Thermostat - needed power connector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed being able to set the temperature when I wasn't home. Setting up is a little complicated if you have no experience, but managable. I needed to connect a power connector to the thermostat, but it lasted a while until I had time to do it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi dylanl, thanks for posting your feedback. It’s great to hear that you like the Nest Thermostat, and we do apologize if it requires you to install a power connector.

      The Nest Thermostat is designed to work if your home doesn’t have a common (“C”) wire. In some cases, particularly if you have a heating- or cooling-only system or use a zone controller, a C wire or other power-supply accessory may be necessary. You can check it here: https://support.google.com/googlenest/answer/9251212

      For further assistance, you can always reach out to our support team. Please feel free to contact using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thermostat, love setting it on my iPhone. I set it up myself.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing and convenient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I love the fact if im cold in bed i can just reach over to my phone and turn the temperature up!! Be sure if u csn get some help installing it. Ensure its fully hooked up. That was my biggest task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gives more accurate temperatures helps with heat bill

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and easy to install. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermometer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would recommEnd to everyone. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very easy to install and operate. Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    LOVE!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these at my last place and I HAD to get another one. Its easy to use and easy to install. I love that I can set the temperature from my phone if I am away too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sleek look. I am able to hop into the app and change the temp from anywhere with the click of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Smart Home Thermostat!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in place of unreliable Honeywell Smart Thermostat. When we bought our home in 19' we had a Honeywell Smart Thermostat. However it was a nightmare to setup *Had to do weird things with wifi on phone to get it to recognize the Honeywell wifi* This was a welcomed change and led my crossover into the Google Home Ecosystem! I set it up initally and have NEVER had to take it off the wall because it lost connection or would not connect. It works effortlessly with the Home App and is very easy to set up a schedule and tweak all of the settings on the App. Also super easy to control when away from home! The screen is NOT touch screen lol. The build in pressure buttons on the side is very neat and sleek since there are no visible buttons. It take a while to get use to swiping up and down for temps if you are adjusting the temp on the thermostat. A great introduction to Smart home tech. And it is SUPER reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and works great! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nest,easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,easy to set up,controlling from your phone is the best

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Very useful! Has worked as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Doesn't work for all houses

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I was able to get it to work, it was great, but it ultimately was not fully compatible with my home, and I ended up replacing it with the higher model.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SecretHero. Thank you for sharing your experience with your Nest Thermostat. We're sorry to hear that it wasn't compatible with your system and that you had to replace it with a higher model. If you need any help in the future, please don't hesitate to contact our support team by visiting our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. It is so easy to use. I purchased two of them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to use. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    No issues, easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item works excellent, easy to install and use. Highly recommended

    I would recommend this to a friend