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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,302 reviews
  • Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Worked for a while then...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my parents to be able to adjust temperature from downstairs without hbing ro climb the stairs. A bit difficult to navigate for individuals who arw not exactly tech savvy.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Shayla. We appreciate you sharing this with us. With your Nest Thermostat you can control and adjust the temperature using the Google Home app. We recommend checking this resource for instructions on how to adjust the temperature of your Nest Thermostat here: https://support.google.com/googlenest/answer/9249866

      If you have additional questions or need further assistance with your Nest Thermostat, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Handy Tstat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Great value in terms of scheduling and having complete control of your thermostat where ever you are, whether on the couch in another room or half way across the world. I wish it came with a circular face plate but I ended up making one myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was easy to install. Great WiFi option

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you how refreshing it is to have something easy to install, compared to amazon. Have had a nightmare of a time dealing with alexa and related products. Got my nest thermostat installed and setup in under 25 min with automation. Google may be slightly more expensive, but worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Thermostat is very easy to manually operate and control, but it doesn't offer a ton of smart features compared with other smart thermostats and it lacks the ability to “learn” your behaviors and routines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value and ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Purchased two united to replace thermostats in a vacation home in the California desert. Very easy to use, and to control vea cell phone. The thermostats suggests temperature settings for maximum efficiency

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    It keeps us Warm and/or Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best because I can use it remotely when I am on my way home with my young child. It is usually on Eco when I am not home so when I'm coming home from her activities; I can change the temp. to meet our needs. I am still learning how to use it effectively, but it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement for a standard thermostat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well priced especially with rebates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is relatively inexpensive when you compare it to some of the other smart themostats on the market. This one doesn't have the auto learning feature which was on my previous Nest though I didn't miss it. I would rather program it myself anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smart Home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these smart thermostats for my new home. I had someone professionally set it up for me, very easy setup. It took no longer than 30 mins from start to finish for each. If you are looking for something cost efficient compared to other models/brands, you can’t go wrong with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Saving on utilities bills. Also easy to hook up to Wi-Fi and Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and works well with google app.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Small and cute one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and cute. The mirror like appearance is cool. Remember this is not a self learning one and not getting any back panel. So if your previous AC unit leave some paint marks, then you need cover those with a panel which need to be purchased seperately.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nest Smart programable thermomstat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old shool thermostat as it started acting funny and sometimes did not want to turn on. Very simple to install and can control via wifi. Make sure to turn off breaker that feeds the old thermomstat. Instructions were easy and they even have a bunch of turtorials on youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect For My Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has worked perfectly in my home. There are labels to tag each wire with so you do have to pay attention to your previous wiring. Other than that, the installation was very easy. There is also a level built into the mounting bracket which allows you to make sure that the thermostat is mounted straight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest thermostat to the rescue.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. I followed the instructions and now I can control my thermostat from my phone. My wife really likes it because she can just tell goggle to set the thermostat. I like it when I walk by and see what the temp is set at.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Always Just Right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded to smart thermostats that keep the house just right. The best part is the ability to check and adjust the temp from my phone from just about anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Unit already saving me $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and use. Was originally worried about not having a C wire but this was no issue. The mirror face looks great in the room and adds a nice touch to the room. Has been great letting me know when my furnace isn't working properly and also love to be able to change the temperature from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A Fine Smart Thermostat, Bad App Though

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and is easy to install. The associated app is not at all intuitive though and makes simple things like setting schedules difficult to achieve. It's also not at all clear what is meant by the "leaf" icons that appear sometimes

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JuicedPistachio, thanks for reaching out. We’re glad to hear that you like the Nest Thermostat, and we’re sorry to hear that your experience with the phone application is less than ideal.

      You can customize your preset schedule based on your preferences. Here’s are the steps on how you can set a schedule using the app:

      To check your existing schedule:
      - Go to Google Home App>Settings>Schedules>Clear schedule
      - Create your temperature presets - go to temperature preference>temperature presets>create customer
      - Create a new schedule - Settings>Schedules>Add>Select temperature>select start time>Add to event>done

      The Nest Leaf icon appears on your thermostat and in your app to tell you when your thermostat is set to an energy-saving temperature. For more information, please check out this link: https://support.google.com/googlenest/answer/9244106

      Your feedback is important to us, and if you have any questions about your device, feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love google nest products. This thermostat does exactly what we need it to do and is easy to program.

    I would recommend this to a friend