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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,302 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect little home gadget that is must

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using it for several years now and I have it on every floor and can safely say that it works perfectly. Does the job like it should and ease of use is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat at a great price! One of the cheapest smart stats you’ll find and the controls are intuitive and install was pretty easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every bit as good as the full priced (overpriced?) Nest thermostats. You're giving up nothing in functionality with this one. Maybe a little in aesthetics but only if you're a fan of the traditional Nest design.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install great video cheap subscrition will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to a smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and not super expensive smart thermostat. Most electric providers even give discounts for the product which makes the price even more appealing. I have installed 3 of these and they are very easy to install, the instructions are very easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Comfy Nest from Anywhere!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat allows us to monitor the temperatures at our property when we are away. Saves on energy costs and helps to avoid issues with extreme temperatures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install, Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have limited handyman skills, but it was so, so easy to install this thermostat. My only compliant would be that the interface with the physical thermostat is a li'l tricky. But, the app is so easy to use that it sorta balances out.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ArcherAve, thanks for taking the time to share your feedback. We’re sorry to hear that you find the Nest Thermostat a little tricky to use physically.

      We value your feedback and your satisfaction is what drives us in improving our products and services. For some thermostat guidelines, you can always visit our support page here: https://support.google.com/googlenest/answer/9248184. You can also reach out to our support team anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love being able to set the thermostat and forget about it! It’s easy to read and the accuracy is keeps the energy bill on track.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    OK but with caveats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK but unfortunately, I needed something that could run on battery only because my home's heating is not wired correctly. I ended up spending $1K to have a heating contractor re-wire before this would work properly.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. While we’re glad you got the Nest Programmable Thermostat up and running, we’re sorry it may not have been the best fit for you. Don’t hesitate to reach out if you need any support: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works very well and is very energy efficient. Don't have a C wire which makes it so the motion sensor does not work when you approach it or the fan will not turn on when the thermostat is on but besides that is works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the thermostat. The only reason for it not getting 5 stars, is that it disconnects from google home every month. A quick restart resolves it,but still.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Zrocck94, thanks for writing a review. We're glad to know that you like the Nest Thermostat and we apologize for the disconnecting issue that you're having every month. This is not the type of experience we want you to have, and we're here to help.

      You can try removing then re-adding the Nest Thermostat on the Google Home app to refresh connection and observe if you'll still experience the same issue.

      If the issue persists or you need further assistance, feel free to contact us anytime and we'll be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Much better than the Nest 3rd generation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace nest 3rd generation because I didn't like the integration of Nest App vs. the Google Home App (Home/Away almost never worked). I like the fact I can program the temperatures and the home/away works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great...love having the app on my phone to turn it up and down

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth my money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t decide between between this and the smart thermostat. Glad I went with the more affordable one. Seems the same to me and the aesthetics of this thermostat looks amazing on my wall. The mirror finish is a nice touch. 10/10 set up couldn’t be any easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handle thermostat from anywhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase. Love this product, able to handle thermostat from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product and easy for installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy install and no need for C wire. Takes me less than 30 minutes to put it on. This is my first time doing this. If anything that I dislike is using Google home app. I have issues the first time to link it. It take more time for me to link it than install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug it and forget it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up Makes life so easy saves Light bill

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent thermostat for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent thermostat for the price, would have liked to have the outside temp display upon waking up. Had a trouble with connecting to wifi with my phone, had to use wife's.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thanks for sharing your feedback with us about the Nest Thermostat, and we’re glad you find it a decent thermostat. It’s unfortunate to hear you had trouble with connecting the Nest Thermostat to your Wi-Fi, and we appreciate you for doing your best to resolve it. Having the ability to display the outside temp is a great addition to its features,and we'll pass this along to the right team for future improvements. Meanwhile, if you ever run into any concerns with the performance and functionality of the thermostat, let us know as our dedicated team is always here to help and guide you: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up in about twenty minutes, routines and all. If you need the remote sensors they do not work with this model, you need the silver and black one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, works awesome with our phone's, easy to use!

    I would recommend this to a friend