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Customer Ratings & Reviews

$114.99
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Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2271 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,271 reviews
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have nothing but good things to say about this product. The smart phone instructions make the installation super easy. Google did a great job creating a solid user experience install instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive smart thermostat. Love the ability to control my hvac from my phone. The akeek design matches my decor perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with Google Home. Easy to link up with Google Home App. Installation was simple and programming was easy. Be sure to make sure your house is configured to support this thermostat before purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest Thermostat. It was pretty easy to install. App is very detailed in it's setup instructions. I never have any problems not being able to control my it from my phone or Google home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero instalation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician was very professional. She was able to set the the system up in an appropriate amount of time. I also was shown how to use the App to change the settings on my thermostT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this little thing has been amazing. I had exist gadgets connected to Google Home so I had no difficulty setting it up. I get to change the temperature from my bed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the touch panel on the right for setting/holding temp is confusing. I set it in Google home but it did not show up in my nest

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nitin, we appreciate you for sharing your feedback on Nest Thermostat, and we're sorry to hear it's a difficult experience for you.

      Since the Nest Thermostat doesn't have a touch screen, you can use the touch bar on the right side to control your thermostat. Swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached. Here’s how:
      - Tap the touch bar to bring up the menu.
      - Swipe up or down to select an option.
      - Tap the touch bar again to confirm your selection.

      Also, the thermostat must be set to Heat, Cool, or Heat • Cool mode to change its temperature. To change the mode, tap Temperature mode Heat Cool mode and select the one you want. Then you can manually adjust the temperature two different ways:
      - Tap and drag the dial clockwise or counter-clockwise to increase or decrease the temperature
      - Tap + or – to increase or decrease the temperature 1° at a time.

      If you’re willing to tell us more about your feedback, you can reach out to our dedicated team at the following link and we’d be happy to work on improving your overall experience: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Minimalist

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a perfect and simple design and the app works pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. We are very happy with our choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat and I love it! Easily programmable and works well with my Google voice device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, not great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worries great for a cheaper WiFi thermostat but using the interface is difficult. I typically control it from my phone because it’s so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my thermostat to this Google Nest and it was the right decision. It is really easy to install, it comes with everything you need. I would recommend getting the backplate for extra support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Makes life easier and allows for moderating of temperature while controlling electricity usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more second guessing if i turned off ac/heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy set up really like how I can turn on/off my ac/heat from my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat with only one caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to setup, easy to manage and easy on the eyes, the only thing negative are the the physical controls they're to finicky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lower profile t-stat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have continued to expand our home system and this has been a great addition. We really like the smart products and have pivoted to almost exclusively the Nest brand with a lot of success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product for me to be purchased online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. As advertised! Best Buy experience is also a breeze and they honor the price when I exchanged the first one due to missing part

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than most. But it does have its issues. Replaced twice

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Mike. Thanks for posting your feedback on Nest Thermostat, and we're glad that you find it better than most brands. But we're sorry to hear you had issues, and that it was replaced twice. If you find yourself in the same situation with the replacement device, we recommend sharing your case number with us so we can investigate your concern further, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy... Easy... Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The app is easy to use. I have 3 of these.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a nest at another home and it works great. I wanted one for my vacation home so I could monitor both from one app. The HVAC guy hooked it up and we could not get the heat to work. After much investigating we found out the Nest wont work on many old thermostat lines because there is not the correct wires. Because there is no attic in the vacation home we can not rewire without tarring walls out. This is very annoying. and now I have a nest i can't use.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey AdeleP! thanks for your review! We regret that the purchase of your Nest Thermostat was not compatible with your HVAC system.

      Google Nest thermostats are designed to work with most 24 V systems, even older systems. They work with all common fuel types including natural gas, oil, and electricity.

      You can also check your system's compatibility here: https://store.google.com/intl/en_us/widget/compatibility/thermostat/ Nest