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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,302 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, only thing that it keeps going offline on the app but it’s still connected on the actual thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use efficient can talk to it from anywhere in the house very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our apartment. This replaced a very old thermostat and works good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and works well We had older nest model that did not work and this is new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google nest works perfectly. Couldn't be happier with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get this model over the expensive one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Worth the price. With the app, it’s way cheaper as well so no need for the fancy model

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!!! Moved to a new home and right away was looking for the newest model as my prior home had an awesome system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. A little difficult to navigate on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought this would be so easy to connect and use. A++++++. No need to buy the more expensive model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was put in very easy to work. I am not electric minded so I had the geek boys come and install my nest. But I love ❤️ My nest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Easy to install and easy to use. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great ease of use...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, we turn on 45 minutes before we get home and it's so easy to use even my mom can do it with ease. Thank you we love it.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Nest Thermostat and it did not work with my furnace since it required a 3rd wire for battery charger. Since I bought it for quite sometime before I discovered it was not compatible and I can't return. Make sure your furnace has more than 2 wires in order for this Nest to work.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Charlietrish, thanks for giving us feedback about the Nest Thermostat, and we’re sorry to learn it didn't work well with your furnace.

      Nest thermostats are designed to use very little power, and in many cases they can use your system’s heating and cooling wires to get enough consistent power. And though Nest thermostats would generally work without a common (C) wire, there are some systems that would require a C wire on the new Nest Thermostat like a heat only or cool only systems. But sometimes, you may need to connect a common wire (C wire) or power accessory, like the Nest Power Connector, to make your system compatible.

      You may also need the power connector or a C wire in these cases:
      - When you set up your thermostat, the Google Home app tells you that you need the Power Connector or a C wire.
      - Your thermostat screen shows a power-related help code, such as E1, E297, N260 or N261.
      - Your thermostat screen shows “Very low battery. Replace now and install stable power source.”
      - Your thermostat battery keeps draining.
      - Your thermostat keeps disconnecting from Wi-Fi.
      - For a more extensive list of symptoms, go to How to tell if your Nest thermostat needs a C wire.

      We're always here to help, simply contact us anytime for assistance about your thermostat: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Now so much affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend another $100, you can get a learning thermostat if that is what you need. That device comes with a scroll wheel and a metal body. That device also supports extra sensors for separate rooms, if you have a big house. However, I have an old and small house. So this thermostat works for me. I have been thinking to get a smart thermostat for years now, but also didn't want to spend too much. This device works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. able to use with smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent thermostat and easy to install!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Took awhile to figure out how to hook it up to my phone since I’m not a techie person. Now that it’s all working I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. GEEK squad did good job of installing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation. did need to get trim plate to cover old holes in hallway wall. wifi control features helped with my smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like I want it to. Can check the temperature when we are gone.

    I would recommend this to a friend