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Customer Ratings & Reviews

$114.99
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Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2274 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,274 reviews
  • Rated 5 out of 5 stars

    Excellent addition to my smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat ever runs off my Google nest. I never have to touch it. I just ask Alexa to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install - called for help. Good guidance from professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I’ve ever bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve bought ! Easy to install. I can control it from my phone no need to go downstairs at night to adjust or turn off or on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Houston Freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome. After the Houston freeze I thought I had to purchase a new one because it wasn’t working but in actuality I just had to recharge it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken a little time to get use to the different features but I'm starting to get the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology best energy saving easy to use easy to navigate everybody in the family enjoy it and save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy finding what I was looking for. Reps were right there and guided me to what I was looking for and gave me recommendations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit not working not connecting to internet. Help!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Tony. Sorry you’ve run into trouble installing your Nest Thermostat. Here are a couple of troubleshooting steps to get your device back on track:

      1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
      2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
      3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.

      Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;

      If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    my friend has one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not installed it yet but a friend has it and she loves it so most definatly will see how it is soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart & convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks google for creating this. No more need to walk to the thermostat to change settings. Can do it all from my phone with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandmothers house it was very easy to install, and the app walks you through setup step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read product suitability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use a product because apparently it not suited to be replacement in my case. Reference on a box with model validation was great resource

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest. It was super easy to install. The white one looks beautiful around any decor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and elegant when converting my home to smart thermostats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had before home renovation, I love it, can turn on adjust in my bed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is much cheaper than previous models. Only missing the learning feature which sometimes caused more problems than not. So no hard loss there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok does the job feels a little bit cheap plastic in my opinion but is ok set up is easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good could be easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once synced to the app works great! Wasn’t hard to do but really versatile once setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOGLE NEST FOR SMART HOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS GREAT FOR MY SMART HOUSE. IT HAS BEEN A BLESSING TO BE ABLE TO CONTROL FROM MY PHONE OR MY HUB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the google ecosystem. Easily adjust the temperature though your phone or nest.

    I would recommend this to a friend