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Customer Ratings & Reviews

$114.99
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Customer reviews

Rating 4.4 out of 5 stars with 2302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,302 reviews
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    I like the Nest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is a good product! The remote is in the palm of your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you I love it. It was a great deal and I can easily control the temperature through my phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install and set up! I would recommend getting a trim kit to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bye Honeywell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this google nest and the features are excellent for household and works perfectly on our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great update to our home climate control system!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this unit very much so far. I had issues when i set it up as it was not working. I called them for help and they asked for a photo of the setup and let me know all was setup properly. They had me reset the unit and it worked perfectly. With their help, all was good. I love being able to set temperatures and activating the system from my phone. A great addition to home automation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works seamlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very pleased with this thermostat! This is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great especially when you can change temp anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Wifi thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was received on time and in good packaging. Installation was simple and without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son as a Christmas gift. He said it is easy to install and good functions as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice add to the home.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it. Easy to install and use. But I recommend you buy the wall kit with it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Google Nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product when it worked. Works keep disconnecting from wifi. Couldn’t return because the time limit expired. Called in to Google Nest and they sent a replacement which we still haven’t installed. Just not worth the headache

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey BRam799809, thank you for sharing your review. We're sorry to hear that you experienced some difficulties with connectivity and that you had to get a replacement Nest Thermostat. This is not the initial impression we want you to have. If you're willing to give it another go, please reach out to our support specialists and let us help you with setting up your Nest Thermostat and improve your overall experience with the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    I wish the dial moved! Color is dope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a Smart thermostat that looked nice. This fit the criteria and the value was great! I thought the dial ring moved so that was a bit of a disappointment. The touch works but just not as good as the dial. I use the app or voice assistant to change the temperature majority of the time anyways.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DrDres, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Thermostat great. On the other hand, we’re sorry to learn about your disappointment with one of its features. The dial type thermostat is the Nest Learning Thermostat.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need any assistance, our support team is always here to help. Please feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to program. You can read it without any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thermostat at the price. Easily installed and programmed was simple to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good easy to set up and install great to keep your electricity down also love the scheduling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it’s so convenient to adjust your temperature without leaving your seat

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it installed and I have enjoyed it very much. Had to wait for my son to come put it in for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Works great, nice color Will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    FantStic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works incredibly well, I can adjust the temperatures away from home… Great purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A NEW THERMOSTAT THAT IS NON FUNCTIONING!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothingng to do with Best Buy! Here, it's all Google. A concept that was Great, Simple and Straightforward has been turned into a non usable, non installable (without major add ons and hassles), themostat. I actually put it aside after installing and seeing that it wasn't working correctly. Re-installed my only partially working Older NEST, that can't be programmed anymore because Google needed to make more money and they've disinfranchised it!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, CharlesH. We’re sorry to see the Nest Thermostat wasn’t the best experience for you. We’d like to look into what may have happened and get you a resolution. When you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle