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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,302 reviews
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bit hectic to set up. Essentially, the app setup needs to be completed in one setting, and the thermostat doesn't quite work correctly unless the setup is done a certain way. E.g. not knowing what your furnace/ac powrr source is and skipping by that page will cause your thermostat to not function correctly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. This is a replacement for my homes original Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    save money and the planet !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an easy and simple way of controlling your temperature !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Nest is an Abject Failure

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two Google nest thermostats in the last year and I continue to have issues with them dropping offline. Then when I try to get them back online it takes multiple retries. When you look up the error codes online, they are useless! I am absolutely done with them!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, BryanW. We’re sorry to hear you've run into connectivity issues with your Nest Thermostat. We’d like to take a closer look at this and help get things working reliably for you. When you have a moment, please reach out to our support team here: https://support.google.com/googlehome/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice thermostat. Wasn’t hard to install either. Really like being able to accurately tell what temp the house is at

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Brining power bill down a lot. Super slick looking in the hallway too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with phone or pad app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the more expensive Nest thermostats, then lightning shorted them out. These look good and the Google App connects faster than the old Nest App. But if you want to touch control them, it's harder. They don't have a ring that turns like the older ones, so it takes finesse to touch the side just right.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item. Very sleek and visually pleasing. Goes well with google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shopper

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, it works with app so you can remotely set & turn off & on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best starter smart thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use with the Google home mobile app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest thermostats. Just make sure you have internet working at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, so far no issues. Great look to the product as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted for a friend and he really liked it. Doing the best job for him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and so glad to use it! It’s nice on the wall and very practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience purchasing went smooth as well as installation, would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 3 out of 5 stars

    Is ehhh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ehhh. I personally don't like the UI on. I like the more expensive model better. Was a pain to set up to because nest is no longer around and it makes your combine it with Google so not that easy to set up.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey Gooberman, we appreciate the feedback on your Nest Thermostat. We're sorry to hear that the UI didn't meet your expectations. We'd like to know more details about the difficulties you had with using the Google Home app and with the setup so we can help you in improving your overall experience. Please contact us on our Google Help page, our support team are standing by to assist you: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice thermostat! Looks great in the room and very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME THERMOSTAT. Easy to install. Easy to program. Even easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, excellent product, very satisfied with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thermo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat so easy to use and work on your cellphone

    I would recommend this to a friend