Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 12015450
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Remote control
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs. Allows programing and remote control.
I would recommend this to a friend Nest Smart thermstat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my Nest smart thermostat to help control the prices of my Georgia Power bill.
I would recommend this to a friend- Pros mentioned:Ease of use
Nest Thermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Nest thermostat purchase. Excellent product. Easy to use.
I would recommend this to a friend - Pros mentioned:Overall performance
Google thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product , i want to buy another one of this
I would recommend this to a friend Nest Thetmostat. Issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am concerned... it did what I expected it to do and was very pleased. However, I had a wifi outage and this actually caused the thermostat to power down. It should not do this. Best Buy Total Tech ( I am a member) repeatedly said it is normal. Then it powers down when I adjust my humidistat. Nest says it us likely defective or wired wrong. Total Tech says it is operating normally. I will continue to pursue this. I think the thermostat could be great if this gets resolved.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, MarkF. Thanks for the feedback you shared on the Nest Thermostat. We hear your concerns about its power along with its connectivity. We’d like to have a closer look whether these issues are caused by the device, or other environmental factors. Please share with us your recent case reference for additional guidance and assistance: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
Not compatible with New Hvacs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only giving this three stars because the new design made it unable to be compatible with hvac units from 2014???? Very confused sad I had to return. The upgraded versions that have been released before this are supposed to be compatible.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Kristen,
Thanks for your feedback. We’re sorry to hear that the new Nest Thermostat didn’t work on your system and that you had to return it.
If you’re willing, we recommend using the Compatibility Checker tool on our support page to verify if your heating and cooling system is compatible with the new Nest Thermostat. You may access the tool by clicking on this link: https://store.google.com/us/widget/compatibility/thermostat?hl=en-US&GoogleNest
If you need further help, we'd be happy to assist you. You can reach out to us by visiting the Google Nest help link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Nest thermostat is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat works great, is super convenient, and saves money!
I would recommend this to a friend - Pros mentioned:Overall performance
Best smart thermostat ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this thermostat. It makes life so simple!!!
I would recommend this to a friend - Pros mentioned:Ease of use
I love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes it so easy for me to remain comfortable with the touch of a button.
I would recommend this to a friend - Cons mentioned:Compatibility
Looks like a great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that this did not work for my hvac system. My system is fairly new and was very surprised. I guess I should have tried the nest learning module. I even did the nest questionnaire before hand and it said it would work.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Chewmeista, thanks for taking the time to share your feedback. We are sorry to hear that your Nest Thermostat isn't working with your system.
You can check this link for some information about compatible HVAC units:
https://support.google.com/googlenest/answer/9251766
If you haven't tried already, we recommend reaching out to our support team so we can help you check your equipment and improve your experience. You may contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Awesome upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great! No complaints at all, will report back if there are issues
I would recommend this to a friend - Cons mentioned:Compatibility
Limited compatibility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure this thermostat works as well as the others in the series. My reason for 3 stars is the site says it’s comparable then I spend time getting it trying and finding it isn’t compatible then returning it. Super annoying.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Erich, thanks for reaching out. We’re sorry about the compatibility issue with your system and the Nest Thermostat, and that you´re returning it.
If you would like us to have a closer look at the issue, you may reach out to our support team for further assistance via the Google Nest help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Battery Powered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, and it's nice to be able to control the temperature from my phone. However, the batteries run out every 2 weeks. I wish I'd known before.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Balltce. Thanks for writing us feedback about the Nest Thermostat. We’re glad you like its remote functionality in the Home app, but we’re sorry to hear that the batteries run out every two weeks.
Since you repeatedly get low battery messages from your thermostat, you may need to check the C wire connection or install a C wire to provide consistent power to your thermostat and prevent the backup batteries from draining. Some systems, including heating-only, cooling-only, zone-controlled, and heat pump systems, require a C wire or the Nest Power Connector.
Alternatively, we can help you check for other reasons why the thermostat is behaving differently. Feel free to contact us for troubleshooting guidance, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Stopped seeing wifi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for a year then all of a sudden one of them stopped being able to see the network. Of course it is 7 days passed its warranty so google says i have to buy another one to fix the issue. After searching the internet found out this is a known issue and that one of the latest patches bricked some of them. Would only buy again if know issues are fixed and google steps up for breaking there own product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, cswann. Thank you for sharing your concerns about your Nest Thermostat. We're sorry to hear that you're experiencing some difficulties with your devices when it comes to connectivity. We hear your concerns, and have taken note of it. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall it is easy to install and works with alexa
I would recommend this to a friend - Pros mentioned:Installation
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Easy installation, easy to use.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Smart Thermostat!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great smart thermostat that just works perfectly once set up properly.
I would recommend this to a friend - Pros mentioned:Overall performance
Digital Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and aesthetically appealing. Would recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Amazing value!! Would buy again!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great Wifi thermostat at a low price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, the Google app walks you through al the steps
I would recommend this to a friend