Customer Ratings & Reviews
- Model:
- GA02082-US
- |
- SKU:
- 12015450
Customer reviews
Rating 4.4 out of 5 stars with 2302 reviews
(2,302 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Simplicity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use and set up other than the fact it won't set up to my wifi even though I know I have entered the right password.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nicole, thanks for sharing your feedback with us about the Nest Thermostat, and we apologize for the inconvenience it has caused you. We can imagine how hard you tried, and we appreciate the time and efforts you’ve spent on this. If your other devices connect to your Wi-Fi well but not your thermostat, we’d like to know more about what went wrong and look for a way to help you best. We suggest getting in touch with us for further isolation and troubleshooting guidance here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Nest thermostat review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having a schedule and using my phone and Google nest to control the thermostat. Wish the schedules were a little easier to change in Google home for days when my schedule is different like holidays or other days off.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great look
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a great look and pretty fancy from sides. Style is for millinium. Not easy to operate if someone does not know too much about touch screen.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat! You can control it from your phone. I get the house chilly on my way home from work
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendRated 4 out of 5 stars
Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Just what we were looking for. It is a basic thermostat but able to connect to iphone for convenience. Only hiccup was trying to pair it with Alexa.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
Not easy to use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is good. But not easy to use in app. Eco function is not good bc it changed itself.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendRated 4 out of 5 stars
Good Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an updated thermostat for your home. Hooking up to wifi so you can control your home's temperature when you are away is awesome.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was challenging. Had to buy the component part that made it compatible to the existing thermostat. Works well otherwise.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Fidgal, thanks for posting your review. It's unfortunate to hear that you had a difficult experience with the installation of your Nest Thermostat. Please know that your feedback here helps us in understanding our customers' needs when it comes to the products and services we provide. If you have additional feedback or need further assistance with your Nest Thermostat, feel free to contact us on our Google Help page by visiting the link here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Way better than my old, dumb thermostat.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent thermostat. I can look at how long it takes to heat up my house, how often, and I can even set up schedules and many other features. If you have an old, manual thermostat... Upgrade. It's worth it! I installed it myself, as well.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendRated 5 out of 5 stars
Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great product,love the app Make me have access to all details and save money
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this is a good thermostat but it not for me. It is not working at all. I got the Nest 3 and it working fine
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jbhqn, thanks for choosing Google Nest products. We're sorry you encountered this issue with Nest Thermostat.
If you're willing, we'd like to help you with the issue you are experiencing with Nest Thermostat. Our dedicated team of support specialists would be happy to help you, if you can reach out to us using this link: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Nest Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as fully functional as the higher cost model, but a nice option if you are seeking remote access via phone.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi bobw, thanks for posting your feedback. We regret to learn that Nest Thermostat didn’t meet your expectations. We value your feedback as we’re always looking for ways to improve our products and services. If you need assistance, you can always reach out to our support team. We’d be happy to help you here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Nest Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent - I’m a girl that doesn’t know anything about electrical but it was so easy to set up. It comes with a video tutorial and it’s step by step on how to assemble.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Rated 4 out of 5 stars
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was cery easy to instal. Husand is in love.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product but the improved version is easier to handle, so I returned and bought the other one, a little more expensive but easier to handle
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Ok for an entry level smart thermostat.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Works with most systems". Did not work for my 2 thermostat system. Had to purchase 2 Nest Learning thermostats instead.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DJintrinisc, thanks for sharing details about your experience with Nest Thermostat. We do appreciate that you bought the Nest Learning Thermostat even though the Nest Thermostat didn't quite work with your heating and cooling system, and we apologize for any inconvenience you may have experienced.
If you will need further help in the future, please consider contacting our support team for further assistance with your Nest Learning Thermostat. We'd be more than happy to help you with your support needs here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice thermostat! Very good quality. Unfortuantely our system won't allow us to use it.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendRated 5 out of 5 stars
Look for Rebates
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is reasonable. I recommend looking at your utility provider as many provide rebates for installing a smart thermostat. I paid $100 in store, but received a $75 rebate for the installation. Easy setup.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to keep your electric bills low! This is better than the learning thermostat as well. I have the learning one in my original home and this one in my rentals. Much better deal!
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendRated 4 out of 5 stars
Good overall.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product. Digits screen is nice & easy to read. App doesn’t always work & when updating temp manually the unit can be fussy.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Quamber, we appreciate your feedback and we're glad to hear that you find Nest Thermostat as a good product overall. We do apologize for any issue you may be having with the Google Home app, and when updating the temperature manually using the capacitive touch sensor control.
Uninstalling and reinstalling the Google Home app may be helpful with the issue. You may also try installing the Google Home app on another Android or iOS mobile or tablet device to isolate the issue further and to see if it might be related to your current mobile device. We highly suggest contacting our support team if the issue is persistent. We'd be happy to assist you by simply reaching out to us using this link: https://support.google.com/googlenest/gethelp















