Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 12015450
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.
This summary was generated by AI based on customer reviews.
Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace an “old school” thermostat. So far so good. It’s nice being able to control thermostat from phone.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why didn't I do this sooner? I love that I can control and program the thermostat from my phone. Love this product! Google makes it so easy.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad for the nest, should've gotten it years ago, the app is great, I can change the temp now without having to go down the hall. Anyone that's disabled should change to it, they won't regret it.
I would recommend this to a friendOverall pretty useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to adjust it from my bed, but sometimes when trying to adjust it from the device itself, it doesn’t register my touch very well. Which is pretty annoying.
I would recommend this to a friendGreat if your home is wired for it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great if you have the proper wiring in your home for them. But if you live in an older building, chances are you will need to hire someone to come out and connect it for you, which is a giant deterrent.
I would recommend this to a friendConvenient
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and being able to control your home temperature with the Google home app has made life easier. No more having to go downstairs do make adjustments.
I would recommend this to a friendAC adapter need for existing two wires system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well if you have more than two wires, 2 wires connection for older furnace system will work but are problematic and limited to certain function. Need additional power adapter to get full functions
I would recommend this to a friendSmart Thermostat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my parents and it made one great christmas gift!
I would recommend this to a friend- Cons mentioned:Compatibility
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest did not work for me but it was only because of incompatibility with my furnace.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Samir, we appreciate you for posting your review on Nest Thermostat and we're sorry to learn that your furnace was not compatible with the device. If you decide to get a different furnace in the future and decide to give the Nest Thermostat another go, we recommend that you reach out to our support specialists so we can assist you with any troubleshooting guide you need to make this work for you. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
Open box part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While buying open box it's mentioned excellent condition, but No Battery, No manual. And cost also reduced after my purchase the same open box excellent condition, one more New also reduced price with trim kit included. comparatively new is best.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, KeertheeswaranS. We’re sorry to hear your experience with the Nest Thermostat hasn’t been the best. We’d be happy to support you with answers to any questions you may have about the device: https://support.google.com/googlenest/gethelp?
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this little thing has been amazing. I had exist gadgets connected to Google Home so I had no difficulty setting it up. I get to change the temperature from my bed!
I would recommend this to a friend- Pros mentioned:Ease of use
Great thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed this just to have some automation for my heating and air. Set up was easy as well as the install. Device is very easy to use but I do have one complaint. Sometimes the rotuines do not work in the google home app. That is more a fault with google and not the device its self but it causes some minor inconviences.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jburch, thanks for sharing a review with us, and for trying out the Nest Thermostat. It’s unfortunate to hear that the routines sometimes don’t work, and we’re sorry for the inconvenience it has caused you.
The starters and actions available for a Routine depend on the type of Routine, connected devices, settings, and other limitations. Not all devices can be used as starters so make sure you add the device to the home you want to create a Routine for. And please note that you can only use some devices as a starter. Make sure you add the device to the home you're creating a Routine for.
Also, Routines are only available in select regions and languages. To use Routines in a supported region, switch your phone's default language to a supported language in that region. On most phones, you can change the language in the phone's Settings app. For more detailed instructions, check with your phone's manufacturer. The Google Home app may take up to 12 hours to update after you change the language. Learn more about the routines using this link: https://support.google.com/googlenest/answer/7029585
Or if further assistance is required, let us know by contacting us at the following link and we’ll do our best to help: https://support.google.com/googlenest/gethelp
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes very handy if you are far from home or if you already in bed and dont want to get up.
I would recommend this to a friendHow did we ever live without this?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest thermostat takes a bit of learning to use all of its many wonderful features but it’s a great addition to our home. We feel better knowing how our heat and AC are performing when we are not home.
I would recommend this to a friendSimple, cost effective with sufficient features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, very cost effective and great alternative to google nest self learning thermostat. We find it very much effective and economic with pretty sufficient features.
I would recommend this to a friend- Cons mentioned:Compatibility
Did not work with our ac unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with our ac unit, only a 3 year old house so it was strange that it didn’t work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Krelos, thanks for letting us know about the compatibility issue with your AC and Nest Thermostat. We´re sorry to hear about your disappointment
Nest Thermostat is compatible with most 24V HVAC systems. However, to ensure full compatibility of your A/C system, we recommend using the Compatibility Checker tool on our support page: https://store.google.com/us/widget/compatibility/thermostat
We'd like to help you out with your support needs. Please feel free to contact our support team by using this link: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
Not for dual fuel systems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return this because it isn’t compatible with my home system which uses a gas furnace and electric heat pump
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Danny, thanks for reaching out. We’re sorry to hear that your system isn’t compatible with Nest Thermostat.
Nest Thermostat works with most 24V heating and cooling systems, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery that has a maximum of 6 wires.
We value your feedback, as we are always working to improve our product and services. If you have any questions, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
eero instalation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad technician was very professional. She was able to set the the system up in an appropriate amount of time. I also was shown how to use the App to change the settings on my thermostT
I would recommend this to a friendNot bad, not great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worries great for a cheaper WiFi thermostat but using the interface is difficult. I typically control it from my phone because it’s so much easier.
I would recommend this to a friendHappy gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughter’s new home. She has been wanting one but has so many necessary items so mom came through for her.
I would recommend this to a friend