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Customer reviews

Rating 4.4 out of 5 stars with 2274 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,274 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I now can control the temperature in the house from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but couldn’t use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we were unable to use it due to our home unit not being compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the thermostat and they settings

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a reconditioned unit. So I have to pair the unit everyday to our phones in order to use our phones to adjust. The heat setting only blows cold. When it's hot it randomly goes to 78 degrees when we are sleeping so it feels like a sauna when we wake up. I'm sure we purchased the unit that says reconditioned and they did nothing to it. We only had 15 days to return it and by the time we were trying to see if it was us not knowing how to use it or it truly wasn't working it was too late. What I've learned not to buy reconditioned items from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi Ccole. We're sorry to hear that your experience with your Nest thermostat wasn't the best. If you're encountering any issues with installation, usage, settings, or anything else, we recommend contacting us. We're happy to assist you and provide all the information you need. Tap here to get in touch with us: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great thermostat! It has helped reduce our bill dramatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my thermostat! My favorite thing about it is that It’s easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Nest Thermostat . Reliable and convenient. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermometer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to know you are saving money by using energy when you need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buy and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to install and configure the device. Wiring is neatly marked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted for a friend and he really liked it. Doing the best job for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, excellent product, very satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat so easy to use and work on your cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, so far no issues. Great look to the product as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is so amazing and it was an easy install did me as an amateur with 0 experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JUST OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more complicated to use than it needed to be. The app would not let me use my linked Google and personal email so I had to create a third Gmail account. Warning this version does not work with the separate sensors which was one in f the reasons we liked the Nest.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DanN,

      We appreciate your feedback on the Nest Thermostat. We're sorry to learn your experience has been a difficult one and the new Nest Thermostat didn't meet your expectations.

      While we're sorry to learn about your disappointment in the Nest Thermostat, we're taking your feedback to improve our services and products to give you the best experience. If you need any help with your Google Nest products, please feel free to contact us here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item. Very sleek and visually pleasing. Goes well with google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I am very satisfied with my purchase and will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Brining power bill down a lot. Super slick looking in the hallway too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an older home so this nest I could not use bc not compatible with my HVAC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice thermostat! Looks great in the room and very easy to install.

    I would recommend this to a friend