Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 12015450
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.
This summary was generated by AI based on customer reviews.
Definitely was a GREAT buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product, I think I’m saving a lot of money in electricity, it’s wonderful that you can program it and save!!!
I would recommend this to a friendWorth the cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, the touch panel on the right for setting/holding temp is confusing. I set it in Google home but it did not show up in my nest
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nitin, we appreciate you for sharing your feedback on Nest Thermostat, and we're sorry to hear it's a difficult experience for you.
Since the Nest Thermostat doesn't have a touch screen, you can use the touch bar on the right side to control your thermostat. Swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached. Here’s how:
- Tap the touch bar to bring up the menu.
- Swipe up or down to select an option.
- Tap the touch bar again to confirm your selection.
Also, the thermostat must be set to Heat, Cool, or Heat • Cool mode to change its temperature. To change the mode, tap Temperature mode Heat Cool mode and select the one you want. Then you can manually adjust the temperature two different ways:
- Tap and drag the dial clockwise or counter-clockwise to increase or decrease the temperature
- Tap + or – to increase or decrease the temperature 1° at a time.
If you’re willing to tell us more about your feedback, you can reach out to our dedicated team at the following link and we’d be happy to work on improving your overall experience: https://support.google.com/googlenest/gethelp
Lower profile t-stat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have continued to expand our home system and this has been a great addition. We really like the smart products and have pivoted to almost exclusively the Nest brand with a lot of success.
I would recommend this to a friend- Cons mentioned:Compatibility
Not compatible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not compatible with many heat pumps. My house was built in the 90s and is not compatible.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi joeptrumpet, thanks for letting us know about the issue. We´re sorry to hear that your heat pump isn't compatible with Nest Thermostat.
Although Nest Thermostat is compatible with most 24V HVAC systems. We recommend using the Compatibility Checker tool on our support page to verify whether your heating and cooling system is compatible or not. Here's the link to our tool: https://store.google.com/us/widget/compatibility/thermostat
We'd also be happy to talk to you and answer any questions you may be having with Nest Thermostat. You may visit us at the Google Nest help page here: https://support.google.com/googlenest/gethelp
Nest thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic item that was easy to install and setup. The scheduling is easy to configure and works well. It’s awesome to be able to override when remote and access the thermostat. It’s a great looking item too
I would recommend this to a friendCool convenience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, makes heating and cooling very convenient through my smart phone when I am away, as well as when at home.
I would recommend this to a friendNest thermostat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device and it works with your local electricity company. I been saving a lot money with the installed
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good I should buy it’s like the other nest thermostat 3 gen but it does not learn the routine of you going to work or not or turning it off or on at a different time and it works on my phone !!
I would recommend this to a friend- Cons mentioned:Connectivity
The worst tech experience I have ever had
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of this writing, I have been fighting for a YEAR to get this thing to work properly. I spent countless hours on the phone with just getting the thing to connect to the app!! Then it kept dropping power. And then the internal temperature it showed was very high so I had to pump my heat all the way up to get it to turn on and warm the house. I had heating bills over $200 last season because of this thing. And the worst part is Google has not been helpful in getting a replacement. So I am choosing another brand. Would give five THUMBS DOWN for this overpriced piece of crap.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi lanibear, we appreciate you for sharing your review on your Nest Thermostat and we apologize for any inconvenience you've experienced when reaching out to our support team for assistance. Your feedback here helps us in better understanding your needs and preferences with the products and services we provide. If you're willing to give Nest Thermostat another chance, allow us to redeem ourselves and help improve you with a better overall experience in the future. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
Great investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to program my thermostat and the app feature is super convenient. I can lower my heat when I’m leaving the house and turn it back early enough before I return that it’s toasty when I get back.
I would recommend this to a friendHomeKit smart home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sleek devices Connects to HomeKit which I love so most of my home is connected via apple
I would recommend this to a friend- Pros mentioned:Installation, Overall performance
Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it does. Very basic item here. Basic installation.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Cwet, we appreciate your feedback. We're sorry if you find Nest Thermostat a bit too basic for your expectations.
The Nest Thermostat provides an efficient yet affordable choice to households that are interested in a smart thermostat without going over the budget.
While every good quality product comes at a premium price, we wanted to work on giving you and all our other customers a beautiful, yet affordable, and easy-to-install thermostat. If you prefer to have the full range of smart features on a smart thermostat, we recommend checking out the Nest Learning Thermostat. Here's a link where you can learn more: https://support.google.com/googlenest/answer/9230098
If prefer to speak to one of our support specialists, feel free to reach out to any one of them here: https://support.google.com/googlenest/gethelp
Great thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thermostat really easy to use and set up By Best Buy geek squad was great and very professional. Took about half an hour but the tech was really nice and make sure everything works well
I would recommend this to a friendAffordable does the job
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this Nest for half a year now. It started giving me problems a couple weeks back, when i called I found out there was an upgrade. Once i upgraded the system everything worked.
I would recommend this to a friendNice thermostat!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat. Nice to monitor while away and adjust if needed. Eco status is a little tricky, but seems to be ok when you get it figured out.
I would recommend this to a friend- Pros mentioned:Overall performance
I hope, haven't hooked up yet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really review product, still in box. I have heard good things. Hope that's the case for us.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Thewife, thanks for sharing your feedback. Your feedback is important to us, as we are always working to improve our products and services. Our support team is always here if you need assistance. Feel free to contact us here: https://support.google.com/googlenest/gethelp
What's not to like
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the E version before and finally found this one on sale. Works as it should and seems very accurate. Does not come with a wall plate, luckily I was able to make it work without.
I would recommend this to a friendGreat thermostat!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great thermostat and I love it! Easily programmable and works well with my Google voice device.
I would recommend this to a friendEasy Setup even without C wire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used two of these thermostats to control ac units inside a large building. Was concerned because no C wire but turns out, didnt need it! still worked!
I would recommend this to a friendLove Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not quite as easy to use and install now that Google got involved (I much prefer the old Nest app and interface), but it is still quite good.
I would recommend this to a friend