Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 12015450
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works like a charm, links in the app well too
I would recommend this to a friendJust ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than most. But it does have its issues. Replaced twice
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Mike. Thanks for posting your feedback on Nest Thermostat, and we're glad that you find it better than most brands. But we're sorry to hear you had issues, and that it was replaced twice. If you find yourself in the same situation with the replacement device, we recommend sharing your case number with us so we can investigate your concern further, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Design, Overall performance
Great addition for automating your home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly. The convenience is great and looks really modern.
I would recommend this to a friend - Cons mentioned:Connectivity
poor user experience as it goes off line very freq
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor . Getting off line frequently in google home app. Requested google support to help, ot replacement, but same issue. I did make changes to network setting without success. Lots of people are having same issue
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi KBShah, thanks for letting us know about the issue. It's unfortunate that you're experiencing connectivity issues with your Nest Thermostat even after getting a replacement. We apologize for having fallen short of helping you with your support concern.
If you've already received a replacement Nest Thermostat and the issue is still persistent, the issue is most likely power related. There are a small number of situations, where your system may not be able to deliver enough power causing the battery of your Nest Thermostat to drain, and even cause the Wi-Fi chip to fail connection with your network. This may happen since Nest Thermostats get power from your system’s heating and cooling wires. In these cases, you may need to contact a Nest Pro technician to check your system´s wiring and connect a common or C wire to deliver enough consistent power to your thermostat.
If you need further help in changing some settings for your Nest Thermostat, you may visit our Google Nest help page where you can find detailed guides on how to make the most out of your Nest Thermostat using this link: https://support.google.com/googlenest/topic/9361969
For any other support needs with your Nest Thermostat, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
Idk what to tell you
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My house was not compatible with thermostat, so I'm unable to leave an honest review.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Delz, thanks for sharing your feedback on your Nest Thermostat. We're sorry to learn that the device was not compatible with your house's HVAC system. If you still have the Nest Thermostat, we'd recommend that you reach out to our support team so we can further analyze the compatibility of the thermostat with your home. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
A must!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must for the house. I’m glad I can control from my phone. I should have gotten this earlier.
I would recommend this to a friendFantastic addition to home thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that I did not know about this sooner! Especially with the rebates available in many states (cost ~$50 here in Massachusetts with an instant rebate when purchased through BestBuy).
I would recommend this to a friendgood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product, but had problems with powering the unit without a c wire. google sent me a new c wire kit so that was nice
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there vikingsrule, thanks for reaching out. We're sorry to hear that you had problems powering your heating and cooling system. It's great to hear that the common (C) kit was able to fix the problem. If you need further help, please consider contacting our support team once more. We'd be more than happy to assist you, if you can reach out to us via the Google Nest help page: https://support.google.com/googlenest/gethelp
must have thermostat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love love love my new goodle nest thermostat, It's so easy to use when I'm away on vacation or at work I can program my cooling settings or heat, it's very convenient and easy to use.
I would recommend this to a friendDO NOT BUY THIS IT'S HORRIBLE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This AC thermostat is horrible and unfortunately I can't return it. My previous thermostat would allow me to either turn the fan completely off or have the fan on auto. This thermostat has no option for the fan to run on auto. It's supposed to also have an option to turn the fan off completely and run it intermittently, but even though I've followed the instruction in doing this, it still runs constantly. Since it's running all the time, my electric bill has gone up so high. It was an open box purchase, but it was labeled as "EXECELLENT CONDITION". These open box items should have a longer return time frame because in my case, I was not aware that there was a problem and a defect until I could have my AC contractor verify this.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, KayeT. Sorry to hear you’re having problems with Nest Thermostat running your fan constantly. This could mean there is something happening with your wire in the thermostat’s G terminal as this is where fan control happens — we’d like to investigate and see what may be causing this. We’re ready to help 24/7: https://support.google.com/googlenest/gethelp?
Great thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great option to for simple smart thermostat. Check if your energy provider will give you a discount on the item, ours was 80% off through them.
I would recommend this to a friendDoes the job!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great choice if you want a modern thermostat, but don't want to spend too much. It has all the features that a regular thermostat needs.
I would recommend this to a friendGreat smarthome addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to be able to control my thermostat from outside the home (or even just from another room). App takes some getting used to, but other than that, working well.
I would recommend this to a friendGet it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat! Didn't need the learning feature in other rooms of the house and opted for this one. Great price point for what it does.
I would recommend this to a friendGreat smart thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest gets an A for their thermostat. I like the AI that is in this. It learns your behavior. So you find yourself not having to modify the room temperature as much.
I would recommend this to a friendDon't get hot and bothered! Just use your phone an
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This awesome little product has saved my electric bill. So convenient!!
I would recommend this to a friendGreat update to the Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart thermostats have been getting more affordable. This is the original smart thermostat that is now more seemlessly integrated with the Google smart home system. This was a great release.
I would recommend this to a friendNest Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new thermostat I would recommend this device to all who want to step into the next generation of energy savings
I would recommend this to a friend- Pros mentioned:Installation
Cheaper but not good to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper than the full feature NEST. Didn't like it because it was fiddly to use (instead of turning you touch the right side. It was easy to install and worked first time, but didn't like using it (got 2 Nest already) so returned it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, morlando. We're sorry to hear that your experience with Nest Thermostat has been less than ideal and that you returned it. Your feedback on the touch controls on the device is appreciated and we've taken note of it. If you’re ever considering Google products in the future, please don't hesitate to contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Best Investment ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever - couldnt believe, even for my almost new AC - since we exchanged it we have more control opportunities and we are saving money. Everyone should do the switch
I would recommend this to a friend