Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 12015450
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.
This summary was generated by AI based on customer reviews.
Too smart to be bothered with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok - but I like my older nest wifi thermostats much better. The new model is much more difficult to control. Using the app in enough of a pain, but forget trying to set it manually. I just want to set it and be able to change the settings. You have to set schedules with this one and its more work than I’d like to be bothered with. Bring back the old model!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JohnS, thanks for posting your review. It's unfortunate to hear that your experience with your Nest Thermostat didn't meet your expectations when compared to the previous version. Your feedback here helps us understand what our customers' needs and preferences are for the products and services we provide. If you have additional questions or need further assistance, please don't hesitate to reach out to our support team so we can help improve your experience with your Nest Thermostat. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
I love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup on this product was absolutely easy, of course I did my research beforehand. I love the app controls. It's voice controls are great with our google home setup.
I would recommend this to a friendIts awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the learning capability of google thermostat
I would recommend this to a friendAwesome thermostat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these thermostats I have two of these for two separate furnaces and they both can be controlled within the nest app which makes owning these a pleasure
I would recommend this to a friendProgramable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for the easy programing , easy to read for my old eyes and to be able to control with the phone app
I would recommend this to a friendGoogle - Nest Smart WIFI Thermostat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love how I can control the heating and AC from anywhere. Great way to follow up behind kids and the hubby who forget to change it when leaving.
I would recommend this to a friendNest rocks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been super impressed with these. I got two of them and they are easy to setup and eligible for a rebate with my utility companies so it was almost free!
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. The upgraded version is better but at a price
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Rfrm, we're glad to hear that you had an easy time installing Nest Thermostat. Nest thermostats are designed to be more than just smart; they're also meant to be thoughtful and helpful parts of a home. And while every good quality product comes at a premium price, Google Nest worked on giving its customers a beautiful, yet affordable, and easy-to-install thermostat. Hence, the launch of the newest Nest Thermostat.
The Nest Thermostat provides comfort at home while still being energy-saving at a reasonable price point. It provides an efficient yet affordable choice to households that are interested in a smart thermostat without going over the budget. If you have any questions you would like us to answer, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp
Best thermostat for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thermostat for the price! It does not learn on its own but you can create your custom schedule for each day and change it as per your needs.
I would recommend this to a friend- Cons mentioned:Connectivity
Not excited about this Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use. Have to skim around the sides and sometimes it works and sometimes it doesn't. Does not work with other nests and app is hard to connect to. I have a learning nest also programmed and connected to my heating system and the two do not work together.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DebraC, thanks for sharing your insights with us. We're sorry to hear that you had a difficult time using your Nest Thermostat. If you're willing to try, we'd like to help check your concern. We may need to take a closer look at your Nest Thermostat and understand what may be causing the issue. We'd be happy to work with you and help you out the best way possible. You may contact our support team here: https://support.google.com/googlenest/gethelp
Great from second thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for a second one - if your looking at this for your only get the learning one.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is great to ask Goggle to play music, ask the weather, etc. It was a gift from my daughter and I really am enjoying it. It's fun.
I would recommend this to a friendthermo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the more expensive version, but it gets the job done. Controls are easy to use in app and on device.
I would recommend this to a friend- Cons mentioned:Compatibility
Not set up to replace Lennox thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed... it wouldn't fit the Lennox device I wanted to replace.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Charles, thanks for sharing your experience. We’re sorry to hear that Nest Thermostat didn’t work with your system.
Most 24 V heating and cooling systems are compatible with Nest Thermostats. If you haven’t yet, we recommend using our online compatibility checker to ensure that your heating and cooling system is compatible with the Nest Thermostat. You can check it here: https://store.google.com/us/widget/compatibility/thermostat
If you need assistance, our support team is always here to help. You can reach us out using this link: https://support.google.com/googlenest/gethelp
should be the norm now.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to adjust the temp from my phone. So far its pretty reliable with our Carrier furnace
I would recommend this to a friend- Cons mentioned:Connectivity
Not worth the trouble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for less than a week then kept giving error codes. Looked it up and alot if people have the same issue. Retunred in and installes old thermostat and problem was fixed.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Frank. We're sorry you ran into some issues with your Nest Thermostat. Even though you've returned it, we'd still like to learn more about what happened — when you get a second, share with us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
5 stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item as a gift for Christmas for our new home. We wanted a more accurate picture of our home energy and this has helped with that!
I would recommend this to a friend- Cons mentioned:Connectivity
Buy something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is terrible and it has intermittent connectivity issues.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, CharlesJ. We know moving from the Nest app to Google Home takes adjustment, and we're here to help. The Google Home app lets you control all your connected speakers, cameras, thermostats, lights, and other devices in one place.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work okay, but I have a heat pump so it doesn’t remain consistent and it changes between settings so i Have to manually update it otherwise it gets super hot in my house. It’s easy to use but I don’t like the pre set settings that I am unable to delete. You can only access it with the app as well and not through the nest itself.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Lindsey, thanks for sharing your experience with us. We're sorry to hear that you're having some difficulty with the inconsistent settings issue of your Nest Thermostat.
If you want to remove a temperature, simply follow the steps below:
- While viewing your Nest thermostat, tap the day of the week that has the temperature you would like to remove.
- Select the temperature you want to remove.
- Tap Delete. The temperature will be removed from the schedule for that day.
If removing the temperature schedule doesn't fix the issue, you may try resetting your Nest thermostat. This will help clear out some or all of your personal settings, such as the temperature schedule that may be having some issue. To reset, go to Settings and then select Factory Reset . Your thermostat will ask you to confirm your choice. Once you’ve confirmed, your thermostat will take a few moments to reset.
We understand that long time Nest users, like you, enjoy viewing their Nest devices from the Nest app. However, we wanted to make the Google Home app as the one place where you can control all your favorite Nest and other smart home devices with the Google Assistant.
If you need further help, you're more than welcome to contact our support team and we'd be happy to assist you further using this link: https://support.google.com/googlenest/gethelp
Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wished I bought the one that learns my temperature in the house. This one, I kept changing it
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Light, thanks for sharing your feedback here. We can see that your experience with your Nest Thermostat has been less than ideal when it comes to learning what temperature you want. We'd recommend that you create a temperature schedule for your Thermostat to follow. You can also use Auto-Schedule where your Nest Thermostat can learn about your home and your habits to automatically create a personalized schedule. If you need further assistance with Auto-Schedule or have additional questions, you can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp