Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 12015450
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.
This summary was generated by AI based on customer reviews.
Thermostats look nice, but setup was very poor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two Nest Thermostats for my home. I would have appreciated the plastic trim kit in the box, as the thermostats are so small they barely cover up the hole / old paint color. I was able to proceed after I purchased the extra trim kits (more $$) for just the plastic part (there was another metal bracket included but that got tossed). The software setup on the first one was okay, but the 2nd installation just would not work and would not find the 2nd thermostat. I retried the same process a few times to get stuck in the same place - a huge time waster. It took some time of on-line research and forums to see that a large # of other people also had this problem, and Google just had not fixed it for several months. I finally had to uninstall the original thermostat (after it was upgraded) and then was able to reinstall both of them successfully. I was disappointed at how difficult it was to find help and support on this issue, when it was already known. Do better Google.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi BigDuke, thanks for choosing and trying out our Google Nest products. We're sorry you encountered an issue with the installation for your 2nd Nest Thermostat. We can only imagine how inconvenient this experience may have been for you. We'd like to know if you will experience any issue or concern with your Nest Thermostats. Please consider contacting our support team here: https://support.google.com/googlenest/gethelp
Looks good and simple to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually like this better than the Nest learning thermostat. I'm not saying the Nest Learning isn't any good, it is awesome but I like the simplicity of this one.
I would recommend this to a friendA smart thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible, it has a mind of its own. The nest thermostat picks up on your schedule and preferences, and automatically adjusts the temperature.
I would recommend this to a friendGreat Upgrade for your Everyday Life!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid smart home product. I have save about $10 a month on my ComEd bill. Be sure to go on their website and find an instant rebate and save $$$ on this product!
I would recommend this to a friendWorth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product, great saver for when we forget to change temperature when away for a long trip or weekend
I would recommend this to a friendHome owner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it makes my life easier with the “control on your hand” option
I would recommend this to a friendHelps with keeping power bills as low as possible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter likes the flexibility and control it gives her to help keep her power bills down as low as possible.
I would recommend this to a friendFussy thermostat. Prefer ecobee
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fussy to set up, system ramps up slowly. While I appreciate the simplicity, it seems to not agree with my HVAC equipment. Ecobee seems to have an easier time negotiating with my equipment than this thermostat
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, TennermanHook. Thanks for sharing your experience with us. We're sorry to hear that you're having some difficulty setting up your Nest Thermostat with your HVAC system. It's important to verify your system's compatibility and we recommend using this Compatibility Checker tool on our help page: https://store.google.com/us/widget/compatibility/thermostat
Once you verify your system's compatibility, you may reach out to our support team so we can check on the issue and provide you with the best possible help. Please use this link to contact us: https://support.google.com/googlenest/gethelp
Best thermostat for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet thermostat for the money. I was able to get one for $100 and this is a second one for my house. Love it. Completes the Nest eco system perfectly.
I would recommend this to a friendGreat reduced price thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular price for something that never had a lot of options years ago, the nest family grows stronger
I would recommend this to a friendno issues yet
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was a bit of a pain to install but not certain if it was due to our current wiring or the thermostat.
I would recommend this to a friendIt's great and has already paid for its self.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this thermostat. It has lowered my power bill 30-50 a month.
I would recommend this to a friendTalk to the AC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and works well with Google Assistant and voice commands. Will probably pay for itself in a month or two.
I would recommend this to a friendNest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the nest. There is so many different settings that you can play with and set just the way you like it.
I would recommend this to a friendLearning process
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has taken a little time to get use to the different features but I'm starting to get the hang of it.
I would recommend this to a friend- Cons mentioned:Connectivity
Constantly disconnects
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so excited when we upgraded our thermostat to this, however it constantly disconnects from wifi every 1-2 days. I am SURPRISED if 3 days have passed and its still connected. I don’t understand how it has all these positive reviews. Dont get your hopes up.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DaniCA, thank you for sharing your review. We're sorry to hear that you're experiencing some difficulties with the connectivity of your Nest Thermostat. We'd like to take a better look at your thermostat so we can identify why it disconnects. Please reach out to our support specialists and let us help improve your overall experience with the product. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my nest. With temperatures up and down daily. I can control it to my liking through my phone.
I would recommend this to a friendRead product suitability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use a product because apparently it not suited to be replacement in my case. Reference on a box with model validation was great resource
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to start warming up my house before i get home andbin the summer time cooling
I would recommend this to a friendNest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest is amazing and helps save on energy costs. I would recommend everyone to get one and try it.
I would recommend this to a friend