Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 12015450
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.
This summary was generated by AI based on customer reviews.
Must have
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have best way to keep a house cooked or heated on the go
I would recommend this to a friendnest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set it at 72 or 71 and it keeps on going back up to 75 or 82. I can't figure out how to make it stop!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Jesse, thanks for reaching out. We’re sorry to hear that you’re having issues with your Nest Thermostat.
The unexpected temperature changes may have happened due to the existing schedules. You can customize your preset schedule based on your preferences:
To check your existing schedule:
- Go to Google Home App > Settings > Schedules > Clear schedule.
- Create your temperature presets - go to temperature preference > temperature presets > create customer.
- Create a new schedule - Settings > Schedules > Add > Select temperature > select start time > Add to event > done.
To remove:
- On the Home App
- Tap settings > schedule > tap the preset temperature > remove.
If the issue still persists, we’d be more than happy to help you. You can always reach out to our support team here: https://support.google.com/googlenest/gethelp
Great Thermostat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have always loved the Nest brand of Thermostat. Unless you really care about the learning feature this Nest is perfect does everything but learning.
I would recommend this to a friendNice product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice thermostat, easy to set up and navigate, love it!
I would recommend this to a friendIs ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok does the job feels a little bit cheap plastic in my opinion but is ok set up is easy.
I would recommend this to a friendSomething new
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Got this as for fist time having a smart thermostat, and it really easy to understand how it your energy it’s used.
I would recommend this to a friendGood investment
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Easy to setup and install. Helps in monitoring eneryusage as well.
I would recommend this to a friend- Cons mentioned:Connectivity
Do not buy this product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good product. The technician had a hard time connecting the Nest to my wifi. They tried two different units, and they did not work. I had to upgrade to the next model, and that worked like a champ with no issues.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Buddylu, thanks for taking the time to share your feedback with us. We're sorry to hear about the difficult experience in setting up your Nest Thermostat. It's possible to double check which Nest Thermostat will work with your heating and cooling system, by cross referencing the wires with the Compatibility Checker tool using this link: https://store.google.com/us/widget/compatibility/thermostat
Alternatively, if you need further assistance, you're more than welcome to reach out to our support team by visiting us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
Wrong product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working for my house.I Returned already because it was not compatible.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Juansreview, thanks for sharing your experience with us. We are sorry to hear that Nest Thermostat isn’t compatible with your system and that you had to return it.
We value your feedback and we are hoping that you will give our products and services another shot in the future, as we’d love to keep you as a valued customer. If ever you will reconsider, please do not hesitate to contact us here: https://support.google.com/googlenest/gethelp
Nice product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice interface on my Google Home. It will be nice to have an easy way to save some money
I would recommend this to a friendGood at first.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to use for a whole. 18 months after getting it, it now reads 87-92 degrees inside my house when it is only 61 inside.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi Brenda. Thanks for sharing your experience with your Nest thermostat. If your thermostat is showing the incorrect temperature, we recommend that you check the following:
*Wi-Fi Connection: Ensure that your thermostat is connected to Wi-Fi and has a stable internet connection.
*Location Settings: Double-check that the location settings on your Nest Thermostat are correct.
If the issue persists, we recommend that you get in touch with our support team by tapping here.
https://support.google.com/googlenest/gethelp?hl=en
- Pros mentioned:Overall performance
It works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing install process.but works great after.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Charli, thanks for taking the time to share your feedback. We’re sorry to hear that you had challenges installing your Nest Thermostat, and we’re glad to learn that it is now up and running.
Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you have any concerns with your Nest Thermostat, our support team is always here to help. Feel free to contact us here using this link: https://support.google.com/googlenest/gethelp
get the utility rebate!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this with a discount/rebate from gas company, big improvement/programmable from my old thermostat
I would recommend this to a friend- Cons mentioned:Compatibility
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slick looking, eady to install. But..,intermittent issues that I never experience on the earlier generation. Trying to get a refund from google
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, DonnaG. Sorry to see you’re having a few hiccups with the Nest Thermostat. We’d be happy to look into what may be happening and get your device running smoothly all the time — when you find a moment, talk to us here: https://support.google.com/googlenest/gethelp?
Not your awesome original Nest thermostat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This feels more like an imitation of the original nest. Looks likes there is no scheduling or learning. Notneasy to control as is touch based on a small strip on side. Its a cheap alternative for the original thermostat, if you can, buy the original.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Mikey. Thank you for posting your review on Nest Thermostat. We're sorry to hear that your experience didn't meet your expectations. Your device can create or adjust the temperature schedule in the app or directly on your thermostat. You can use Temperature presets that lets you customize temperatures for when you’re home, away, sleeping, and more. You can select a preset to easily set your thermostat to heat or cool your home the way you want. We recommend reaching out to our support specialists so we can help improve your overall experience with the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Google Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my google nest! Easy set up easy to use. I got it as a gift and so happy I did. Perk is it covers up the opening by my original thermostat
I would recommend this to a friendConvenient thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not stay on the programmed temperature in the night time
I would recommend this to a friendBrand response from Nest Support
Posted .Hi StevenM, we appreciate you for the feedback you provided about the Nest Thermostat, and we’re sorry to learn it doesn’t stay at the programmed temperature at night. We can imagine the inconvenience it may have caused, and this is not the kind of experience we want to share with you.
If you want to set your thermostat on temperature hold to maintain a specific temperature for as long as you want, please see the steps below:
- In the Menu view, select Hold temperature.
- Select Current temp or Eco.
- Choose a time. You can scroll up and down to edit the time by half-hour blocks.
If you’re using the Eco preset, you can also choose None to hold the temperature indefinitely until you end the hold. For other presets, your thermostat can hold the temperature for up to 24 hours.
- Select Confirm.
If you want to make changes to the temperature but there’s a hold, the app or thermostat will tell you that you need to end the hold first.
Besides having online help available at Google Nest Help center, we also have a dedicated team always ready to provide assistance through our support channels here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
high hope, greatly let down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would love this thing... and when it actually connects to google home it is great, but sadly it only stays connected to the internet for about 20 minutes after restarting it... making the entire thing pointless, because even when your on the same network you cant access it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking time to share your feedback with us. We are sorry to hear about the connectivity issues you had with Nest Thermostat.
Connectivity issues for Nest Thermostat may be caused by several factors, such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby, and other Wi-FI settings.
Dual band connection is compatible with Nest Thermostat. 2.4Ghz is more stable compared to 5Ghz, especially if there are lots of devices connected to the network at the same time.
We’re always here to help in case you need further assistance. You may contact us through this support link: https://support.google.com/googlenest/gethelp
Recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the price reduction on electricity because of this but it’s always going offline
I would recommend this to a friendGoogle Nest Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install - called for help. Good guidance from professional.
I would recommend this to a friend