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Customer Ratings & Reviews

$114.99
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Customer reviews

Rating 4.4 out of 5 stars with 2302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,302 reviews
  • Rated 4 out of 5 stars

    Control from phone is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loke it but still jave not mastered the programming. Thats probably more on me than them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a smart home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, however the Nest Thermostat E's were more intuitive

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for posting your review of your Nest Thermostat here. We're sorry to hear that your experience with your device has been less than ideal when compared to different versions of the Nest thermostats we offer. Your Nest Thermostat has many settings to help you feel comfortable in your home. Hold temperature can maintain the current temperature or any of your presets. This and other features are also available in your device. If you want to know more or have additional questions about your Nest Thermostat and what it can provide you, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best buy this year

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy, has saved us hundreds already with first month of install, maybe abit tricky to use and setup but worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service And Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad program, very professional and prompt. I will continue to buy everything Best Buy has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had before home renovation, I love it, can turn on adjust in my bed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated , hope to see decrease in energy bill since it can sense if you are home and adjust temperature accordingly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat upgrade. Excellent away from hone access. Hoping it lasts longer and remains relevant for longer than our iPhones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Love how it can help you save money on electricity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for lazy people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this programmability. Being able to control via smart phone is the best feeling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not self learning but it is so easy to set up automations or control it with voice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AC guy installed...looked pretty easy. Very easy to set up on Google. I can raise or lower temp from anywhere. What’s not to like???

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good themostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to figure out operation without app, but figured out. Otherwise it’s been good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little cheaper than the nest. Needed both for my two story home so i can change the temperature from my phone. Energy saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the way we run our air and heating for the better. Very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Great product and Bestbuy price. Gifted to a friend and is very happy. Using every day plus scheduling features etc are very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this thermostat into my home I was moving from. The buyers love it. can be controlled from your cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stat !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and connect to WiFi , purchased one for ups to and down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and compatible with most systems. Mobile app is very easy to navigate. It also greatly reduced my electric bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Wins

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install if you have the right screwdrivers. Easy setup on the google home app. You can control the temperatures miles away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it! I like being able to heat up our home during our commute so the house isn’t cold when we get home.

    I would recommend this to a friend