Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 12015450
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
DON’T BUY without looking at your wires first!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many different websites say that this thermostat is compatible with a two-wire (no “c” or “common” wire) system. I think it WAS. At a time when you set it up electronically through the Nest app. There are several videos online which show you how to do it (the installation, not the setup on the app). HOWEVER...the QR code now forces you to use the Google Home app. This app will not allow for a full and successful setup without a c-wire. Once I realized this, a quick search online reveals the same thing. Further investigation reveals that having no c-wire causes problems with the batteries charging leading to more serious problems. Unless you already have a C-wire system (or equivalent), or just really want to rip up your walls to run a c-wire, I would NOT recommend this product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RealNYCOpinion,
We appreciate your feedback. We´re sorry to hear of your disappointment with the new Nest Thermostat.
Nest thermostats can charge their built-in battery using your system’s heating and cooling wires. But, when your heating and cooling wires are not able to deliver the needed power for your Nest thermostat, you may need to connect a common or C wire. It helps deliver enough consistent power to your thermostat. Learn more about Common wire here: https://support.google.com/googlenest/answer/9251212
If you'd like us to have a look at the issue, then you may reach out to us. We'd be happy to assist you and work on improving your experience with your new Nest Thermostat here: https://support.google.com/googlenest/gethelp
Good product, Bad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a hour to get assistance for my purchase. Customer service was the worst experience ive had at a best buy.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, BonnelM. We're sorry to hear that you had a terrible experience with the retailer. If you need assistance in setting up or installing the Nest Thermostat you purchased, please don't hesitate to reach out to our team of specialists on our Google Help page. We're standing by to provide you with troubleshooting tips and guides so you get the best performance from the device. You can visit our 'Contact us' page here: https://support.google.com/googlenest/gethelp
Works well, easy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy installation. Good for basic functionality.
I would recommend this to a friendNest Thermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Nest thermostat purchase. Excellent product. Easy to use.
I would recommend this to a friendGood tech but didn’t work stably with C-wire.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice unit but did not work stably with my C-wire and two wire Williams wall heater.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mgjackson07, we appreciate you letting us know that the unit is a good fit in terms of features, but it didn't work perfectly with your specific setup. For further information or troubleshooting assistance, you can visit our Help Center: https://support.google.com/googlenest/gethelp
works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good price, nice color Nest thermostat, shipped quickly
I would recommend this to a friendGood Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great programmable thermostat. Does good to keep energy bill down
I would recommend this to a friendI love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes it so easy for me to remain comfortable with the touch of a button.
I would recommend this to a friendLimited compatibility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure this thermostat works as well as the others in the series. My reason for 3 stars is the site says it’s comparable then I spend time getting it trying and finding it isn’t compatible then returning it. Super annoying.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Erich, thanks for reaching out. We’re sorry about the compatibility issue with your system and the Nest Thermostat, and that you´re returning it.
If you would like us to have a closer look at the issue, you may reach out to our support team for further assistance via the Google Nest help page here: https://support.google.com/googlenest/gethelp
Looks like a great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that this did not work for my hvac system. My system is fairly new and was very surprised. I guess I should have tried the nest learning module. I even did the nest questionnaire before hand and it said it would work.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Chewmeista, thanks for taking the time to share your feedback. We are sorry to hear that your Nest Thermostat isn't working with your system.
You can check this link for some information about compatible HVAC units:
https://support.google.com/googlenest/answer/9251766
If you haven't tried already, we recommend reaching out to our support team so we can help you check your equipment and improve your experience. You may contact us here: https://support.google.com/googlenest/gethelp
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Easy installation, easy to use.
I would recommend this to a friendAwesome upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great! No complaints at all, will report back if there are issues
I would recommend this to a friendEasy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install, sleek, and awesome price with the instant rebate.
I would recommend this to a friendGoogle nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall it is easy to install and works with alexa
I would recommend this to a friendGreat purchase and good value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and good value. Works seamlessly with google home
No, I would not recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, we hooked it up in less than 15 min.
I would recommend this to a friendGREAT THERMOSTAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT GREAT ASSISTANCE GREAT VALUE GREAT GREAT
I would recommend this to a friendBuy something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is terrible and it has intermittent connectivity issues.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, CharlesJ. We know moving from the Nest app to Google Home takes adjustment, and we're here to help. The Google Home app lets you control all your connected speakers, cameras, thermostats, lights, and other devices in one place.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Digital Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and aesthetically appealing. Would recommend.
I would recommend this to a friendLooks good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, does what it is intended to do. Would recommend.
I would recommend this to a friend