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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's ease of use and strong overall performance as significant advantages, further appreciating its straightforward installation, remote control capabilities, and sleek design. However, some users have experienced intermittent connectivity issues and compatibility challenges with certain systems. Minor concerns also include battery life and the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,302 reviews
  • Rated 5 out of 5 stars

    Nest thermostat is awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, love the fact I can use my phone to operate!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good great quality we like that we can control it on our phone and with Google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great "smart" thermostat. Set from your phone to heat or cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep updates on my smart phone if not I'll try again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to insrall and quick to set up! I wish it came with the plate instraf of separate though

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GoForMat, thank you for posting your review for Nest Thermostat and we're glad to hear that you had an easy time setting up the device. We appreciate your feedback on including the Nest Thermostat Trim Kit. We'd like to provide you with energy-saving essentials at a competitive price. If you decide to get the Trim Kit and need assistance with installation, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Mass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to keep track of your home when not at home. In order for this to work properly you need a C connector.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good middle ground

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as many features as tbe other Nest Thermostats

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Avm25, thanks for sharing a review with us about the Nest Thermostat, and we’re sorry that it didn't meet your expectations. We appreciate your input as it helps us better understand our customers’ preferences and needs. We’re taking your feedback and we’ll pass it along to the right team to work on improving our products and services.

      Meanwhile, if there’s anything you’d like us to address with, please let us know anytime here and we’ll definitely do our best to help you: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    BUY THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Just years ago it would've been unfathomable to be able to remotely control the climate of your home while now being a reality. My favorite features are the temp schedule and knowing that I'm saving energy at times when my home is unoccupied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Savings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making back my money already. Energy costs are down and my house climate is perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this as my previous nest thermostat quit working the coldest day of the year. The one that failed kept showing the temperature going up and wouldn't read the correct temperature. This new one had a bad mount plate (not sure of the correct name) luckily I was able to the previously failed thermostats plate. Also when troubleshooting the failed thermostat I reached out to Google Nest support and they tried to blame my wifi signal for rising mis read temperatures even after I disconnected the wifi from the thermostat. I understand that a failing wifi chip could overheat a device but dont blame the wifi signal that isnt connected to said device for it. They even recomened I replace my router before replacing the thermostat. Bottom line is be cautious with this thermostat the failed one lasted about 3 years. It costs more than some smart thermostats. But like most electronics these days, QA and support seem to be lacking.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, Magemasher80. We’re sorry to hear your experience with the Nest Programmable Thermostat and the support team wasn’t the best. We’d be happy to take care of you and see what went wrong. When you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Easy integration, definitely smart.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was as described, brand new. Definitely smart thermostat, integrates well into your app as well as google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps manage my electricity very well. Good choice for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new thermostat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not install it myself but it is up and running. I have no complaints. I can change my settings from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a few weeks and it has worked well so far, no complaints. I love being able to easily schedule the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can touch the side and swipe up or down. I love the mirror for quick lipstick check! Lol. It is so wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came by strong recommendation to me over several other products. I am higysatidfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a few things that could be better with the app but overall it's a decent thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart thermostat, with easy to use app and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest - ultimate interface!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control over the environment! Our HVAC is even more efficient! I can control setting from anywhere, this is a great setup!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Watch for compatibility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to complete installation. Wires were not compatible.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, LarryA. We’re sorry to hear you ran into a compatibility issue with the Nest Thermostat. If you need, here’s a link to our interactive compatibility check to see what may be the best fit for you: https://store.google.com/intl/en/widget/compatibility/thermostat/ madebygoogle