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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2293 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the product's excellent ease of use and strong overall performance, often praising its straightforward installation, remote control features, and sleek design. However, some users have reported intermittent connectivity issues and compatibility challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,293 reviews
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Sleek little upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We got it recently as we had updated two of the thermostats in our house and decided to finish the project and switch the one upstairs. It is sleek and fancy, compared to that old rectangle! I love that on this model, you don't turn the face, just run your finger across the side to adjust the temp. The only downside for me was the google home app. I actually like the Nest app better and would have liked to connect all our smart thermos to that instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a smart thermostat, and for the money this has been one of the best smart home purchases I ever made. Being able to set routines and change the temperature of my HVAC without having to get out of bed on a cold morning has been game changing. The learning thermostat might be better, but I’d recommend this one to anyone wanting to try out a smart thermostat. The only thing I’d add is make sure you research the wiring for your HVAC unit. Google makes it pretty easy to set up, but they also make it pretty easy to mess up if you don’t know what you’re looking at.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Upgrade your home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to program, and what an upgrade! No home should be without a Nest thermostat! And in the middle of the night when you want to adjust the temperature, there is nothing like grabbing your phone and the app accommodates your wishes to increase the heat or AC. The “snow” is really white-white, so if you have white walls you’ll be in perfect shape.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Great App for Nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated by home's old thermostat and enjoy being able to update the temp via the app. The set-up was simple with the help of the youtube vid. Be sure to take a picture of the original wiring set up to help with the install. I like that you can select AC, Heat or both. We are using the mixed A/C and Heat setting in Spring (and will in the Fall) for the cold mornings and warm afternoons.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sleek product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, Looks beautiful and easy to read display. Very simple and straight forward installation. No C wire needed. Make sure to check local rebate from energy provider.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    The best thermostat in the market...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat works as expected. Very well made and it looks even better in person. The setup was easy and everything was done through the app with guides to help you with the installation. This is the thermostat to get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, unfortunatly I have a combo R/C and so sometimes it disconnects and claims i need the power adapter which is annoying but other than that I love it!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, we're glad to know you liked your Nest Thermostat (2020) over all — We suggest reaching out to us so we can help you getting your device back on track when you need it: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Cons mentioned:
    Connectivity, User interface

    Rated 4 out of 5 stars

    Nice but not as good as the Learning Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Nest Learning Thermostat and the Nest Learning Thermostat E. This model is less intuitive than the others. The actual thermostat is harder to control with weird touch/feel buttons on the side and this model requires you to use the Google home app instead of the Nest app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest. Was easy to set up and works great! Gives me a piece of mind that when I not at our lake home the temp is holding strong. Also nice to be able to turn the heat up on our way to the lake. I have had zero issues with this unit

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Product

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I purchased it over a year ago. Super easy step by step guide helped me install it by myself and it connects seamlessly to all of my Google home products. I love I can have set temperatures for different times of the day, and it has definitely helped to save money on my electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the thermostat. Works great for my application.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works as it should the set up was easy I would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation, Overall performance

    Rated 5 out of 5 stars

    Useful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install looks great and functions well. Programing from my phone is easy with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Looks very nice installed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward installation. Programming fairly simple as well. Nice plastic piece that covers the area the old thermostat was in

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously owned the Learning Thermostat, but didn't really use any of the learning features so thought I would check this one out. The control on the side takes a minute to get used to if you have used the dial kind before, but it's actually very nice to not have to touch the screen. Setup was easy through the Home app. The mirrored screen is pretty and the unit is small.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Simplicity

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this thermostat works with your system, I highly recommend this over the nest learning thermostat. Straight forward installation. Good had really crated a good ecosystem within the goggle home app. The features this thermostat has is amazing. It's great having the ability to adjust the temp when we're out of town. We never come back to a hot or cold house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat especially for the price. It works great and I love that it automatically adjusts when you are away from home. The only improvement I would like would be to make the ‘slider’ on the side of the thermostat a little easier to use when adjusting the temp but overall it works great and is easy to use and program.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LCLV, thanks for posting a review. We’re glad to hear that you are satisfied with Nest Thermostat. Your feedback is important to us, and we’ll make sure to pass along the details of it to the right team, as we’re always working to improve our products and services. If you need help with your device, you can always reach out to our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest thermometer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Energy saving and convenient. Can control everything for your phone and easy to set up! Would highly recommend switching to this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Anyone can install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, less then 10 mins and was able to sit back and control the heat/ ac from my phone while watching tv . Great product .

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Worth to buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is very reasonable and design is good looking. Easy to control with my iPhone. Very good to have energy saving features. I don't like 2-thing is no touch screen feature and take quite long to figure out how to connect to Wifi connection.

    I would recommend this to a friend