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Customer reviews

Rating 4.4 out of 5 stars with 2282 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,282 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having issue with this product. always msg is coming Replace the battery before your thermostat goes off. i change so many time, in fact every single day this issue after the change the batter also.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Khajaikramuddin. Sorry to see you're having trouble with battery life on the Nest Thermostat. Sometimes you may need a C wire or a Nest Power Connector to keep your thermostat powered or charged. The need for one one may depend on your system — here’s a link to our compatibility checker to see if one is needed: https://store.google.com/intl/en/widget/compatibility/thermostat/ madebygoogle

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Figuring it Out, but Good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't involved in the install, so getting everything set up on my phone so I had access was a little frustrating, but I got it figured out. You definitely want to be there while it's getting installed and make sure you get access right away. One of the ones I got as low battery immediately upon installing it, which was also frustrating but a quick fix. The eco and sleep features on it are nice, but they seem to auto-heat to what I think is a pretty cold temperature, but we'll see how it goes after having them installed for a month or so. My hope is that we can lower our energy bill and still provide a good customer experience in our restaurant.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there! Thanks for sharing your experience with the Nest Thermostat. It's understandable that setting up the thermostat on your phone without being present during the install was a bit challenging. Ensuring immediate access during installation is indeed crucial, and it's great to hear that you were able to figure it out. appreciate your patience in resolving the low battery issue promptly. Technical hiccups can be frustrating, but it's great that you found a quick fix. We wanted to know more of your concern to provide the best solution possible. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Does what it's supposed to do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works well.. a good upgrade, easy to use would recommend to anyone upgrading their thermo

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and is stunning against my wall. I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Looks great and works great! Easy to install as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Google thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, can change temp from anywhere, in or out of the house. It's sleek and modern looking. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great present

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my cousins new home they love it!! So easy to used and install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and has a nice look to it. It doesn’t come with the back plate though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Take advantage of provider discounts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. It cost me less than $60 with Oncor discount code. I give it five stars overall because I saved money buying it and now I'll save money on energy consumption. It won't learn like the other one but it will have schedules that you customize to your preference.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Stupid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im Laughing hard at all the pictures provided of peoples walls and the rigging done in some, some crooked AF etc. plus the fact that it works no different than a standard thermostat, i dont need to control it from away, a good programmable thermostat will do that on it's own, what a waste, all the sheep jumping on the bandwagon

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate you for sharing your feedback on the Nest Thermostat and we're sorry to hear that it was less than ideal for you. If you decide to give the device a try in the future, we recommend that you reach out to our support specialists so we can assist you in having a better experience with the Nest Thermostat. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Not a fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to manage especially for older people. Better to just spend the extra money for an ugraded version

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Suela. Sorry the Nest Thermostat hasn’t quite worked out for you. We’d be happy to make sure everything is running smoothly and you’re getting the best experience we can provide — when you need us, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Solid product and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, highly recommended, it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this and use it in conjunction with the more expensive "learning" thermostat. Why do I have two different ones? Because they were both the last one's on the shelf. My first time using this was in my last apartment. Due to it's "smart" capabilities, which help reduce energy usage from your heating and air system, it essentially pays for itself within the first month's usage. Now in my newly bought house, I had to change out from the old school thermostat back to this one. At first, I was gonna be cheap and just keep the old ones; however, I end up paying for it in the result of high electric bill. I quickly went to the store and got this one (along with the learning thermostat), and have noticed immediate results. I expect buying this will pay for itself within the next month or two.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great, but needed a C-Wire

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I wanted to upgrade my thermostat for remote control capabilities. While it said it doesn't require a C-wire, but in my case I still needed one and my older system didn't have it or a way to add one. For those with the same issue, I fixed mine with a C-wire transformer that only takes a few minutes to plug up with an outlet. So there is is a way to make it work. After that, it's running great and I am very happy with the upgrade. Before you make this purchase, you need to check with your existing system and understand what it will take to make it work with this Nest. Even though Google's compatibility check passed me, I still needed to add a C-wire to make it work properly. If all else ask your HVAC guy if you're able to use this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Easy to use and install. Can operate from phone and pre set settings to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Google Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very sleek and modern. Easy to install No C wire required.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation Easy use with IOS and Android It connects super easy with my Google home

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Question if I would buy it Again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Nest for a couple years. I have had this for Google one for a year. I love the features but my new heater was not working well. None of the heater repair people know how to use it or will touch it. The two groups of heater repair people all bad mouth it. They ultimately said it was the source of the problems although there were two things found wrong after a year of trouble shooting. One said it does not support two stage heating. If you buy this you need to have repair people who know it. Good luck in finding them. Otherwise you are between a rock and a hard place as the saying goes .

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, DniseM. Thank you for sharing your feedback on your experience with the Nest Thermostat. We understand your frustration regarding the challenges you faced with your heating system and finding compatible repair technicians. It's important to verify compatibility between Nest thermostats and your specific heating system before installation. You can use the Nest compatibility checker: https://store.google.com/intl/en/widget/compatibility/thermostat/ to confirm compatibility. This helps ensure smooth operation and avoids potential issues. If you have more questions and concerns, please feel free to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product thats easy to use and works great with other smart products. Clink link to view full open box to finished install https://youtu.be/Cvp7P3Eumro

    I would recommend this to a friend