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$95.97
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Customer reviews

Rating 4.4 out of 5 stars with 2282 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,282 of 2,282 reviews
  • Rated 1 out of 5 stars

    Terrible product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a terrible time installing, even though common wire is registering 24V, thermostat is not recognizing C wire. Have reached out to Google Nest numerous times and support staff is awful. don't buy this product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for posting a review. We regret to hear that you’re having issues with the installation of your Nest Thermostat, and that our support fell short in proving the help that you needed.

      We recommend using our online compatibility checker to ensure that your heating and cooling system is compatible with the Nest Learning Thermostat. You can check it here: https://store.google.com/us/widget/compatibility/thermostat

      We value your feedback, and we’d like to help you the best way possible. We may need to escalate your case to our higher level support team, and we're hoping you will contact our support team once more. You can reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Ready to put it back in the box and return it. Other than the good looks this device is a total junk. Impossible to set constantly having to close the app and reopen it in order to get an accurate reading.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi George,

      We appreciate your feedback on the Nest Thermostat. We're sorry to learn your experience has been a difficult one and the new Nest Thermostat didn't meet your expectations.

      We'd like to learn more about your experience and help you in the best way possible. If you're willing, you can get in touch with our support team and we'll help you troubleshoot the issue further. Please feel free to reach out to us here: https://support.google.com/googlenest/contactflow Nest