Customer Ratings & Reviews
- Model:
- GA02082-US
- |
- SKU:
- 12201995
Customer reviews
Rating 4.4 out of 5 stars with 2282 reviews
(2,282 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Rated 1 out of 5 stars
Terrible product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had a terrible time installing, even though common wire is registering 24V, thermostat is not recognizing C wire. Have reached out to Google Nest numerous times and support staff is awful. don't buy this product.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting a review. We regret to hear that you’re having issues with the installation of your Nest Thermostat, and that our support fell short in proving the help that you needed.
We recommend using our online compatibility checker to ensure that your heating and cooling system is compatible with the Nest Learning Thermostat. You can check it here: https://store.google.com/us/widget/compatibility/thermostat
We value your feedback, and we’d like to help you the best way possible. We may need to escalate your case to our higher level support team, and we're hoping you will contact our support team once more. You can reach out to us using this link: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Ready to put it back in the box and return it. Other than the good looks this device is a total junk. Impossible to set constantly having to close the app and reopen it in order to get an accurate reading.
This review is from Google - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi George,
We appreciate your feedback on the Nest Thermostat. We're sorry to learn your experience has been a difficult one and the new Nest Thermostat didn't meet your expectations.
We'd like to learn more about your experience and help you in the best way possible. If you're willing, you can get in touch with our support team and we'll help you troubleshoot the issue further. Please feel free to reach out to us here: https://support.google.com/googlenest/contactflow















