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Customer reviews

Rating 4.4 out of 5 stars with 2276 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,276 reviews
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, sleek design and energy savings...what more do you need. Just ensure your system is compatible. Install was a breeze if you know how to use a screwdriver and follow directions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Green control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is it so convenient to be able to control the temporary with my phone. I love the color and blends in perfectly with my walls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Its so cool! I just had to take it back because my Ac/H wasnt compatible!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updating from 1st Gen Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wiring was different and didn't work without changes at the main board. Would have been nice if all the programming transferred over. Best Buy experience was fine though. Hope Google will support the product for the long term as they are stopping support for 1st and 2nd Generation even though the hardware was still working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mousa alqaifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself was a piece of cake I would check my system first before I buy this product just to confirm that is compatible with it

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to, but if you can your password to your wifi it will give tou some issues. Works like it should

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Happy customer here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this. Easily to install and use. I find it easier to use with the Nest mini vs the Echo dot. Do make sure you check the compatibility with your HVAC system before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install , practical , and adds a modern touch upgrade .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was used to my other digital thermostat however for the price this is amazing. Works excellent and is simple to use. I would recommend it to other since it’s convenient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Product, Difficult to Install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an adorable little thermostat that looks 1000x better than the old beige box. Setup is either easy, or very difficult. If you like to DIY and not pay for a “pro” install, make sure you do a lot of research before buying. If installation is not straight forward (my furnace has a 2-wire connection so installing a C wire is required) the instructions stop and google pushes you to hire a 3rd party installer. Finally my install is compete (with help from YouTube) and the thermostat works great. I wish they had better customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Nicely updated unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far So good Installed easily, easy setup, working fine. Home environment controllable via internet management is awesome! Side touch control not the easiest to use though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    2 thumbs waaaaaay up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Connected super easy. Had to make a google account which is whatever but works fine. Easy to install and connect

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eco feature is really nice . It keeps the temperature set as per environment

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very happy with purchase. Just sucks that keeps going offline periodically but overall pleased

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BBFanatic, thanks for sharing your experience. We’re glad to hear that you find Nest Thermostat great, and we regret to know that you’re experiencing connectivity issues with it.

      Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings. Dual band connection should be compatible with Nest Thermostat. 2.4Ghz is more stable compared to 5Ghz especially if there are a lot of devices connected to the same network at the time.

      If you want us to take a closer look at your device, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Google thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Works great remotely. Very inexpensive to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very helpful and reliable for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straight forward for installation ,no drilling what you need comes in the box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy to use, stand out design!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this using an energy rebate through our local provider (be sure to check yours as well) because I wanted to be able to use the thermostat away from home. It was easy to install since I had prior experience from another model. I wish the side touch had a bit more surface for adjusting the temperature but that's a minor annoyance. The separate trim if you have holes to cover is also slightly overpriced. The color stands out though and wouldn't hesitate to buy another one!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy function.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make our life easier to control temperature at beach house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the higher end one before so I am partial to that one. It was much easier to operate than this one. This was easy to install and I use my app to adjust the temp. I would recommend the higher end one but this is good for budget means.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts about the Nest Thermostat with us, ArianaM. Don't hesitate to reach out to us with any questions or concerns: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to use and no problems installing it.

    I would recommend this to a friend