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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2278 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,278 reviews
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs easy and works as advertised. Love the ability to program temperature changes and control via phone! Technology that actually helps!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    pretty good product. easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new thermostat. I was able to install it myself. I works fine. I had some trouble programming it at first but i mostly have it figured out now. I had a different one in our last home that i really liked more but was unable to get it to work in my new home so i changed to this brand. It works as advertised and the price was fair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PRETTY; BUT HARD TO INSTALL AND CONTROL MANUALLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work for us for two reasons: It did not connect easily to the wiring in our home, and therefore did not operate properly. Even if it did work well by controlling it with a cell phone, it was difficult for us to adjust temperature by rotating the "invisible ring" at the edge. It does look good - but we ultimately had to replace it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing the details of your feedback, and we’re sorry to hear that the Nest Thermostat has not been ideal for you. We designed the Nest Thermostat to provide a more simplified interface. Apart from the touch bar on the right side, Nest Thermostat is designed with ease of use in the Home app, even when you’re not at home to change the target temperature, select a mode, use temperature presets, change thermostat settings and a lot more.

      We understand that you had to replace it due to your difficult experience, but if you’re willing to try it some time again, we’d be more than happy to help and guide you with using it effectively and you’ll find us always available here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat easy to use does the work, will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal! Works great and linked well to my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Thermostat’ing made easy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It has a simple look. Not too flashy or showy. But smooth. Easy to use. Don’t even have to touch it. You can just use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Best thing I’ve ever bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve bought ! Easy to install. I can control it from my phone no need to go downstairs at night to adjust or turn off or on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the features! The ability for the thermostat to change temps when no one is home to save on our power bill is what sold us. We love it does that automatically after we setup that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest. It was super easy to install. The white one looks beautiful around any decor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 4 out of 5 stars

    Nice and cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works very nicely. It is such a relief to control the thermostat from a distance if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find great utility in utilizing this thermostat. Given my frequent work-related travels, the convenience of easily activating the away mode ensures energy efficiency during my absence. Upon returning, the ability to promptly adjust the temperature allows me to come home to a comfortable and welcoming environment.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy, expensive look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, something cheaper and sleeker. If you're not concerned with auto temp adjusting from the Gen3, this is the thermostat for you. Looks great, don't even notice the plastic casing vs. the metal on the Gen3. The mirror face provides a cool look to the room. Definitely prefer the side touch navigation over the twisting, turning and pushing on the Gen3. Well worth the price point, especially if you have multiple thermos in the house. Only gripe is you can't use it on your Nest app. So, CO2/Smoke on the nest and thermos on the Google Home - but I'll survive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Only had a couple issues keeping it connected to my app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super easy to use and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost so easy we could not believe it. Allows me to control different times of day and adjust from my smartphone! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Cute, cool , cozy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s asthetically pleasing, very cool that I can control from my phone - home is always cozy

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    A+ smart thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat! Sleek design and easy to install. Product is at a much better price point than the other ones that do a similar job

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Smart house

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart thermostat and it works great and was very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug it and forget it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up Makes life so easy saves Light bill

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    GREAT T-Stat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Super easy to use, super easy to program on the app and reasonably easy to install (we had a heat pump so that made it a bit harder)

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Best google product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart thermostat form google. Easy to use, and great design

    I would recommend this to a friend