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Customer reviews

Rating 4.4 out of 5 stars with 2279 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,279 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Modern thermostat so handy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to control the temperature from my phone rather than the old clunky thermostat that you had to press buttons and wait and wait. Hooking up the C wire despite an old furnace wasn't difficult, just some wires to strip. It was an easy task to teach my 17 year old son on. Then a small patch of the wall, some paint, and all set! Finally, much easier to add/modify schedules to save energy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and install. Looks great and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 AC units and each unit has a google nest. It's really easy to use and really convenient. If I left the house and forgot to turn up the air so we don't waste electricity you can log right into the app and change it. When we are downstairs and we know it's getting close to bed time we will go in through the app and change the upstairs to make it cooler. LOVE THIS!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat definitely is an investment to help save on heating costs. It is easy to install and set up to maintain three temperature settings of comfort, eco, and sleep. If your system doesn’t have a “common” thermostat wire the Google wiring adapter is needed to maintain optimal performance.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great thermostat with issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I love being able to change the temp from anywhere. However, it is annoying that I have to reconnect the thermostat anytime the power goes out.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Andyhockey02. Thanks for sharing your positive experience with the Nest Thermostat, and we're glad to hear that you enjoy the convenience of being able to change the temperature from anywhere. We understand the frustration you've expressed regarding the need to reconnect the thermostat after a power outage. We want to know more about your concern so we can provide a better resolution for your concern. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Accurate and Stylish

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate, easy to install, and stylish. The Google Nest is a great thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, got my temp changing with ease now. Very innovative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Functional and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these. They are extremely easy to install, set up and operate. I love the touchscreen, look and feel. The app on the phone is fine. Easy to get to, change and operate. Well worth the price, but I am not "super fancy". I like functional over fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is easy to install. Love the clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing and convenient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I love the fact if im cold in bed i can just reach over to my phone and turn the temperature up!! Be sure if u csn get some help installing it. Ensure its fully hooked up. That was my biggest task.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great devices with more smart features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good but i thought display will be round like in watches but it's a square display. Overall the functionality is very good and able to control without c wire in most cases. So try to see how good u can control them from mobile

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Saving on utilities bills. Also easy to hook up to Wi-Fi and Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, looks modern and functional, saves energy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for a multi-zone house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price point of these make it good for a multi zone system. I have a boiler system, so it is unfortunate it doesn't have the smart logic for it, like the high end ones. Also a pain there isn't a central way to schedule multiple thermostats

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Nest smart programmable thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest smart programmable thermostat is easy to install, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    NEST Wifi Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worlds best Thermostat! Easy to install, program and use!!!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Doesn't work for all houses

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I was able to get it to work, it was great, but it ultimately was not fully compatible with my home, and I ended up replacing it with the higher model.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SecretHero. Thank you for sharing your experience with your Nest Thermostat. We're sorry to hear that it wasn't compatible with your system and that you had to replace it with a higher model. If you need any help in the future, please don't hesitate to contact our support team by visiting our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i replaced an old traditional thermostat with the Nest. It's working well. I had to call a company to install it ("Hello Tech" for $99) I like that i can change the temperature from my phone I also had to buy the Nest plate to put behind as the thermostat is small and did not cover the hole in the wall left after removing the old thermostat

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Dumb thermostat...not smart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OE batteries are not rechargeable. OE batteries lasted 25 days! No "c" wire no power. Must use a pair of rechargeable batteries for power and charge when batteries are getting low. Counter intuitive rotating dial.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey jimmy, we’re thankful for the feedback you shared on the Nest Thermostat, and we hear your concerns about the its batteries and power, and with the touch control.

      We recommend replacing the batteries using only high-quality 1.5 V AAA alkaline batteries from a known manufacturer, so your thermostat can control your system (and you can stay comfortable) while you check the C wire. After you put in fresh batteries, go to “Fix or connect a C wire” for additional troubleshooting help: https://support.google.com/googlenest/answer/9251212

      If you repeatedly get low battery messages from your thermostat, or if there’s another power-related message, you may need to check the C wire connection or install a C wire to provide consistent power to your thermostat and prevent the backup batteries from draining. Some systems, including heating-only, cooling-only, zone-controlled, and heat pump systems, require a C wire or the Nest Power Connector. Go to g.co/nest/cwire for details.

      Also, although you can control and manage the thermostat settings using the app even when you’re not at home as long as your thermostat and Home app (phone or tablet) are both online, you can use the touch bar on the right side to control your thermostat, you can also swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached.

      We have help available, feel free to let us know by visiting us here if you need additional guidance and assistance: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Termostato

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, it is beautiful for my house and easy for use.

    I would recommend this to a friend