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Customer reviews

Rating 4.4 out of 5 stars with 2279 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,279 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Miss the Nest app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike using Google Home. I miss the Nest app. The thermostat itself works great my home is more evenly heated and it’s easy to use one else you learn it. I set up a schedule when ig first installed everything and can no long find where to edit the schedule. Otherwise it’s a nice smart home tool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth getting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant imagine why I didnt have a google nest thermostat to go along with my other home nest items sooner. This app is extremely easy to use and set up for hot or cold situations and also helps monitor energy usage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked this beaut up and installed tonight. Pretty easy, but your mileage will vary depending on what wires are back there. Works with Alexa, the app truly makes things easy as can be to install. I can now set my thermostat downstairs anywhere in the house, so when my wife falls asleep I can knock the heat down a couple degrees :). Well worth the money. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, sleek, and awesome price with the instant rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Still learning the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was pretty easy. The app is easy to install. I have struggled to learn how to use the app, but that is probably a reflection of me. I would still recommend the thermostat. The ability to control the thermostat remotely, setting schedules, and monitoring usage it a great benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thermostat. Installation was super easy. Long lasting battery life and product is super easy to use as well as the google home app. The color is so pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does what it is intended to do. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Thermostat - needed power connector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed being able to set the temperature when I wasn't home. Setting up is a little complicated if you have no experience, but managable. I needed to connect a power connector to the thermostat, but it lasted a while until I had time to do it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi dylanl, thanks for posting your feedback. It’s great to hear that you like the Nest Thermostat, and we do apologize if it requires you to install a power connector.

      The Nest Thermostat is designed to work if your home doesn’t have a common (“C”) wire. In some cases, particularly if you have a heating- or cooling-only system or use a zone controller, a C wire or other power-supply accessory may be necessary. You can check it here: https://support.google.com/googlenest/answer/9251212

      For further assistance, you can always reach out to our support team. Please feel free to contact using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    GREAT Smart Home Thermostat!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in place of unreliable Honeywell Smart Thermostat. When we bought our home in 19' we had a Honeywell Smart Thermostat. However it was a nightmare to setup *Had to do weird things with wifi on phone to get it to recognize the Honeywell wifi* This was a welcomed change and led my crossover into the Google Home Ecosystem! I set it up initally and have NEVER had to take it off the wall because it lost connection or would not connect. It works effortlessly with the Home App and is very easy to set up a schedule and tweak all of the settings on the App. Also super easy to control when away from home! The screen is NOT touch screen lol. The build in pressure buttons on the side is very neat and sleek since there are no visible buttons. It take a while to get use to swiping up and down for temps if you are adjusting the temp on the thermostat. A great introduction to Smart home tech. And it is SUPER reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    LOVE!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these at my last place and I HAD to get another one. Its easy to use and easy to install. I love that I can set the temperature from my phone if I am away too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to the house. Being able to control from my phone and set a schedule has been life changing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Thermostat, not my favorite.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a few issues with this thermostat that caused me to return kt. Foest off: Good luck trying to find out which generation this is. I had issues finding a temperature sensor for another room that is compatible, because its not clear what model this unit is. Second off: Installing the unit is fairly straightforward, but the google home app is awful to use. If you set up the unit without wifi you will need to remove it completely from your home app, factory reset the unit, and start from the beginning. In the end: For the price and with the California Smart Thermostat rebate (free $75 coupon) its not the worst product, but for what I’m looking for it just doesnt cut it. This is great if you want a sleek looking thermostat with somewhat reliable smart features

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, Cameron. Thanks for giving the Nest Thermostat a go. While we’re sorry it didn’t work out for you, your insights are important to us — to help us learn more about your experience, here’s to link to share your thoughts: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, works great, the temp in the entire house is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thermostat, love setting it on my iPhone. I set it up myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for money and it works without a C wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I needed to upgrade from an old Honeywell model. Had trouble finding a model that has no C wire, but this one works and it's cheaper too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and easy to install. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love google nest products. This thermostat does exactly what we need it to do and is easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and works great! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Very useful! Has worked as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOOGLE THERMOSTAT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my google thermostat! It makes owning an AC unit so much easier! I can just let it automate according to my schedules that I enter into the app and I never have to enter a hot/cold house! Plus it comes in a sleek dark charcoal color!

    I would recommend this to a friend