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Customer reviews

Rating 4.4 out of 5 stars with 2279 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,279 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nest Smart programable thermomstat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old shool thermostat as it started acting funny and sometimes did not want to turn on. Very simple to install and can control via wifi. Make sure to turn off breaker that feeds the old thermomstat. Instructions were easy and they even have a bunch of turtorials on youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it - bought 2 more a week later.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one, set up very easily and used it for a week and then purchased 2 more. Love th ease of installation and use and the use form my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Small and cute one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and cute. The mirror like appearance is cool. Remember this is not a self learning one and not getting any back panel. So if your previous AC unit leave some paint marks, then you need cover those with a panel which need to be purchased seperately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New look and better functionality in the Home app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and left our original Nest Thermostat behind - and I am glad. With this one fully integrated into the Google Home app, I only have to go to one app for all my smart appliances. A very stylish look and it operates well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convince of monitoring at & away from home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for those that want access away from home. I can adjust the heat for days the kids are home right from my phone at work. Easy video walk through to help install. Just make sure it’s compatible with the wiring and heating type. Sounds harder than it is once you look into online videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done. Easy setup and does what it's supposed to do. No bells and whistles which is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect For My Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has worked perfectly in my home. There are labels to tag each wire with so you do have to pay attention to your previous wiring. Other than that, the installation was very easy. There is also a level built into the mounting bracket which allows you to make sure that the thermostat is mounted straight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, , never had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A Fine Smart Thermostat, Bad App Though

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and is easy to install. The associated app is not at all intuitive though and makes simple things like setting schedules difficult to achieve. It's also not at all clear what is meant by the "leaf" icons that appear sometimes

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JuicedPistachio, thanks for reaching out. We’re glad to hear that you like the Nest Thermostat, and we’re sorry to hear that your experience with the phone application is less than ideal.

      You can customize your preset schedule based on your preferences. Here’s are the steps on how you can set a schedule using the app:

      To check your existing schedule:
      - Go to Google Home App>Settings>Schedules>Clear schedule
      - Create your temperature presets - go to temperature preference>temperature presets>create customer
      - Create a new schedule - Settings>Schedules>Add>Select temperature>select start time>Add to event>done

      The Nest Leaf icon appears on your thermostat and in your app to tell you when your thermostat is set to an energy-saving temperature. For more information, please check out this link: https://support.google.com/googlenest/answer/9244106

      Your feedback is important to us, and if you have any questions about your device, feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love being able to set the thermostat and forget about it! It’s easy to read and the accuracy is keeps the energy bill on track.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Unit already saving me $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and use. Was originally worried about not having a C wire but this was no issue. The mirror face looks great in the room and adds a nice touch to the room. Has been great letting me know when my furnace isn't working properly and also love to be able to change the temperature from anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good but you might need a power adapter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. My furnace required to buy a device called nest power adapter. It cost 30 us plus shipment. Google send it to me free. I just want to let you know guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bang for the bucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great, it does the job. If you had the other nests this one will take a min to get used too but works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest was easy to install on my pan even in an antiquated condo unit. It does require some getting used to as most of the settings are done on the app and not on the unit itself. But best money spent versus a regular thermostat from Home Depot or Lowe’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid wity caveats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really just want this for some scheduling and light smart home control, it accomplishes that well for a good price. This works best if you set your schedules up and never touch it again. Physically using it is a bit finnicky. Also, it does work on battery alone but a C wire is ideal and worth running if not a major hassle. It is not touch screen, which it tells you but will likely confuse people unfamiliar (roommates, family, guests, etc). If you want something very comprehensive get the pro or an ecobee/Honeywell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect little home gadget that is must

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using it for several years now and I have it on every floor and can safely say that it works perfectly. Does the job like it should and ease of use is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    almost a must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I guess technically you don't have to go with Google as your tech daddy of choice, but whoever you choose, getting their smart thermostat is basically a no brainer, because of how much you can save on electricity / fuel; for an economy version i'd rank this at S-tier; seemless integration and connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to operate. Nice way to upgrade your HVAC to smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just hope they dont discontinue their support like older model

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Replacing thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and program it. I bought different brand before and room temperature displayed room was moving too fast up and down, making the a/c unit going on and off too often. I don’t have that problem since I replaced thermostat with this Nest Smart Google unit. Happy customer

    I would recommend this to a friend