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Customer reviews

Rating 4.4 out of 5 stars with 2279 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,279 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and the setup takes no time at all. The programming was not as clear but I got there, Worth the money.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Andy, we appreciate your feedback about Nest Thermostat. Your patronage and satisfaction are what drives us in improving our products and services. If you need assistance, you can always reach out to our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Google needs to simplify app

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    look great, the mirror feature does get fingerprint marks, the google home app is not user friendly at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is the BEST all products sold at Best buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to buy again for another room, now that I have the very affordable NestHub! So EASY to use, just speak to change the temperature!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, love the fact of being able to control from phone. Should be Chester though because it’s the older model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat and easy to use the display looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great with the google.home app. Accurate measurements for temp. Love the eco mode.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Elegant and clean look

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing, very elegant. It wasn’t compatible with my A/C unit but it’s a great product

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Keeps my house a consistent temperature and I love that I can control it from work for the dogs! And I love the look puts a cool edge to a home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always happy with Nest products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to solve an issue with it, but it was the way the AC unit was set up in the house, not the thermostat. Works well and excited to use it in the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Convenient to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most important feature I like here is that I can control the temp remotely. I can adjust it anything and anywhere I want. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product easy to setup and integrate into our smart home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and program. Rebates made it free except taxes. would highly recommend to anyone trying to save on utility bills.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not a good product for us,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for our particular heating system as we had no C wire. Could not use the special connector sold by google nest, since there was no spot on the electrical panel for it. Batteries worked on the thermostadt for a short time, but it would not stay connected to WIFI without a stable power source. Could probably work for other systems

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi washerman, thanks for contacting our support team. We´re sorry to hear that Nest Thermostat didn't work well for your system.

      Wi-Fi disconnection and power issues may be connected. Nest thermostats are designed to get power from your system wires supply. If the system wires can't deliver enough power, the thermostat battery will start draining, and this results in your thermostat limiting its features such as Wi-Fi connection to preserve battery. We recommend a Nest Pro technician to check on your system´s wiring, and possibly install a common (C) wire if needed.

      If you´re willing, we'd like to assist you, answer any question you may have and improve your experience, if you can reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Houston Freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome. After the Houston freeze I thought I had to purchase a new one because it wasn’t working but in actuality I just had to recharge it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent thermostat 100% recommended, easy to use, google app is user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat looks nice aesthetically but is not compatible with wiring in most apartments

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, RogelioB. While we’re glad you like the design of the Nest Thermostat, we hear your concerns regarding compatibility. To make sure you’re always getting the best fit, check out our compatibility checker here: https://store.google.com/intl/en/widget/compatibility/thermostat/ madebygoogle

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy finding what I was looking for. Reps were right there and guided me to what I was looking for and gave me recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent addition to my smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat ever runs off my Google nest. I never have to touch it. I just ask Alexa to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have Google home on my phone, but my husband loves being able to crank the heater up or turn the ac down from 100 miles away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart & convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks google for creating this. No more need to walk to the thermostat to change settings. Can do it all from my phone with the app.

    I would recommend this to a friend