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Customer reviews

Rating 4.4 out of 5 stars with 2279 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,279 reviews
  • Rated 4 out of 5 stars

    Eco mode is too smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it works and looks The only issue I have is that it tries to be too smart and set a learned schedule for me. I come back and the ac is turned down. And sometimes it’s good and sometimes in wonder who is operating it. I keep asking my wife is she’s messing with it. I’ve tried to turn it off but it sometimes has a mind of its own

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello JohnRINGO, thanks for giving us time to share your feedback on Nest Thermostat. We’re glad that you love the way it works and looks, and are sorry to hear of your difficulty with managing the temperature settings.

      Only the Nest Thermostat E and Nest Learning Thermostat can use Auto-Schedule, and is not available for the Nest Thermostat, so it cannot automatically adjust its temperature schedule. Instead, you can enable Savings Finder to get suggestions to adjust temperatures in the schedule and help save energy.

      When you manually adjust the temperature, the temperature will stick until the next scheduled temperature change. With a temperature preset, you can easily set a specific temperature that you repeatedly use a bit faster than manually adjusting the temperature dial. Besides using ready-made presets like Comfort, Eco, and Sleep, you can create custom presets. This is helpful for other times you might like a specific temperature that’s not included in your thermostat’s existing presets. Check this link to learn more:

      If you want to set your thermostat on temperature hold to maintain specific temperature for as long as you want, please see the steps below:
      - In the Menu view, select Hold temperature.
      - Select Current temp or Eco.
      - Choose a time. You can scroll up and down to edit the time by half-hour blocks.
      If you’re using the Eco preset, you can also choose None to hold the temperature indefinitely until you end the hold. For other presets, your thermostat can hold the temperature for up to 24 hours.
      - Select Confirm.
      If you want to make changes to the temperature but there’s a hold, the app or thermostat will tell you that you need to end the hold first.

      Besides having online help available at Google Nest Help center, we also have a dedicated team of specialists always ready to provide assistance through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gorgeous and COOL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only Beautiful but fully functional, it’s really rather COOL!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and a very good value. Works like a charm. I wish I had purchased one of these a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Took awhile to figure out how to hook it up to my phone since I’m not a techie person. Now that it’s all working I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can sign up for the Nest Leaf program, which will essentially auto-correct your thermostat if you want during peak or non-peak times. We've noticed it drops the temp during the nights, but that doesn't seem to bother us as much as it gets back up to temp in the mornings as we wake. We also got a $100 rebate for this from Ameren upon filling out a rebate with them, so it's essentially paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing smart thermostat.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart thermostat! It’s simple to use and well made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation. did need to get trim plate to cover old holes in hallway wall. wifi control features helped with my smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love my Nest!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!!!!!I have one down stairs and upstairs and can set it per remote control on my phone if I forget to set it before I leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart thermostat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Works differently than the original one that had the outer ring that turned to adjust the temp. This one has touch sensitive controls on the right side. Honestly, not a big deal. If you don't know what W1, or C wire, or any of that mean, get a pro to install it. Also, be careful when mounting. The base has screws on the top and bottom, which is very likely where your wires are running (most likely down, where the bottom screw would go). Don't screw into your wiring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience purchasing went smooth as well as installation, would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Inexpensive Smart Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Google Nest Thermostat. I've had the other for 6 months and it works great Easy to operate from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and program. Connected with my Google Home. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellently product! I am satisfied with my purchase. Definitely would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect, sync to your google home and change your temp from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product makes my home more elegant and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weather Control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for less than half price deal. Always have control of your HVAC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived earlier than promised. Very easy to install. However learning to use is not so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Install was a little tricky with our old wiring but our Hvac guy connected it with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Error 404

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't compatible with heater. Have an old wall unit so did not compute.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced Nest with new Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase replaced a Nest thermostat we had for some years and very pleased with.

    I would recommend this to a friend