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Customer reviews

Rating 4.4 out of 5 stars with 2281 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it, but!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and efficient. I love it but still contemplating getting the learning thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thanks Comed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup with detailed instructions. Looks good in my living room and works great with my Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and good and stylish. Awesome product and ease of use with google home.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was challenging to connect with my older home but customer service helped.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BobbyDigital, thanks for posting your review. We're sorry to hear that you had some challenges connecting your Nest Thermostat to your home and appreciate that you've contacted our support team for assisting you with your device. Please know that our support team is always available if you need further assistance with improving your overall experience. If you have additional questions or you want to know more about your Nest Thermostat, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    YouTube

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can not get the 3 months of youtube for free I have problems with the code I do not accept it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this get set go and control. Watch usage and see if you ac is working right the way you wanted .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get programmed without wi-fi being set up in the house yet, but like the sleak design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google nest thermostats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Worked great with older systems, love that you can adjust away from home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use google home app is good and works with Alexa so makes it easy to adjust temps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Auto thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well…. Saves a lot time by automatically changing to the preset temps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install instructions were very easy and took about 15 minutes. Looks great on the wall and is saving me $$$$!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Google Nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product when it worked. Works keep disconnecting from wifi. Couldn’t return because the time limit expired. Called in to Google Nest and they sent a replacement which we still haven’t installed. Just not worth the headache

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey BRam799809, thank you for sharing your review. We're sorry to hear that you experienced some difficulties with connectivity and that you had to get a replacement Nest Thermostat. This is not the initial impression we want you to have. If you're willing to give it another go, please reach out to our support specialists and let us help you with setting up your Nest Thermostat and improve your overall experience with the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good.... Eventually...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has issue with firmware on install. Must trick the thermostat and tell Google during install that you are not installing the C 24v common wire. If not, you will get an error code. You can "update" wiring after install to get it accurate but if told correctly to Google on install you will be extremely frustrated.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TheEyeGuy, thanks for taking the time to share your feedback. We’re sorry to learn that you had challenges installing your Nest Thermostat. We’re hoping that everything is now working great, and if you need assistance, our support team is always available. Feel free to contact us, and we’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, took awhile to get used to and setup but seems to be worth the trouble

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works seamlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very pleased with this thermostat! This is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to program. You can read it without any problem.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Google Nest is disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nest gen 2 and worked great. Installed Nest smart and it would not connect to wifi. You can not manually set it up either. Researched and have heard this is a common problem. Went with Ecobee premium and no issues.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Combs. Sorry you ran into trouble connecting your Nest Thermostat to your Wi-Fi network — we understand how frustrating that can be. Here are a couple of troubleshooting steps to get your device back on track:

      1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
      2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
      3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.

      Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;

      If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WORTHTEPRICE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a no-brainer. You don't need a C Wire either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish the dial moved! Color is dope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a Smart thermostat that looked nice. This fit the criteria and the value was great! I thought the dial ring moved so that was a bit of a disappointment. The touch works but just not as good as the dial. I use the app or voice assistant to change the temperature majority of the time anyways.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DrDres, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Thermostat great. On the other hand, we’re sorry to learn about your disappointment with one of its features. The dial type thermostat is the Nest Learning Thermostat.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need any assistance, our support team is always here to help. Please feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install and set up! I would recommend getting a trim kit to go with it.

    I would recommend this to a friend