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Customer reviews

Rating 4.4 out of 5 stars with 2281 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,281 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. the best product to monitor and adjust ac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must try

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and so easy to install. My 15year old and 7 year were able to work it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest very good. I have that and i ask for my friend. She love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Economy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Easy to use. Helpful with energy usage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermastat..............................................

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not a good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a reconditioned unit. So I have to pair the unit everyday to our phones in order to use our phones to adjust. The heat setting only blows cold. When it's hot it randomly goes to 78 degrees when we are sleeping so it feels like a sauna when we wake up. I'm sure we purchased the unit that says reconditioned and they did nothing to it. We only had 15 days to return it and by the time we were trying to see if it was us not knowing how to use it or it truly wasn't working it was too late. What I've learned not to buy reconditioned items from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi Ccole. We're sorry to hear that your experience with your Nest thermostat wasn't the best. If you're encountering any issues with installation, usage, settings, or anything else, we recommend contacting us. We're happy to assist you and provide all the information you need. Tap here to get in touch with us: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works with our google assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. It looks amazing and compliments my decor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Great way to control heating and cooling cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Tons of features and helps the environment. A must buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing and very easy setup. Bought 2 of these one for the master and game room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as nice as original Nest Thermostat E.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as nice as original Nest branded Thermostat-E. Picture shows a white face, but it is actually a black/mirrored face. Does NOT, AND I REPEAT NOT, blend in with white wall. Outer ring is white, or whatever color option you choose. Additionally, now that these are "Google Nest" branded thermostats, you MUST use the google assistant app to set up and control these. I Replaced an original Nest (pre-google/nest) unit and the original Nest thermostat app was MUCH nicer and intuitive to use. In addition, the old Nest used a flat lithium battery and had a micro-usb port to charge it in an emergency. The new google-nest unit uses rechargeable AA batteries and has no charging port for them. FYI, the wifi transmitter in my original nest thermostat failed after about 4 years, which is why I bought this one.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ItsJustMe, thanks for posting a review. We’re sorry to hear that the new Nest Thermostat didn’t meet your expectations.

      The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Also, it uses 2 standard 1.5 V AAA alkaline batteries that you’ll need to replace when they get low. You’ll get notification on the thermostat and in the Home app when the batteries start to get low.

      Your feedback is important to us as it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. Feel free to contact us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and easy to install. Looks and programming are outstanding

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Loses connectivity alot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works well but it loses connectivity alot and when it does you cant control from app, also is only works from Google Home App, Not Nest App. I will likely replace with Normal Nest Thermostat.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ruben, we appreciate you for sharing your review. We can see that you're experiencing some difficulties with the connectivity of your Nest Thermostat. We'd recommend rebooting your thermostat as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a resolution for you. As for using the Google Home app, we wanted to create an integrated environment with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Please contact our support team by visiting our Google Help page here: https://support.google.com/chromecast/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at good price, easy to program Thanks Best Buy for the special price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and great thermostat to use. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multiple reasons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as mine thermostat is controlled by evergy and they are shutting it off and on so much my ac unit outside burns up contactors, this will allow me to monitor my temp when not home and if trouble occurs know i meed to get home to fix it ... in mean time try and figure out how to unwire there control box near my furnace

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the price,compact and very nice looking..would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great does all the work do I don’t have to. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great buy! it was easy to set and is very user friendly

    I would recommend this to a friend