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Customer reviews

Rating 4.4 out of 5 stars with 2281 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,281 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Easy to install and setup. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy thermostat to install and Google Assist is very easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy set up. Even not knowing much about electrical work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for good price. Easy to install and use, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its so nice to be able to adjust the temperature from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home. Can turn on or off from whenever. Install was easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Let me know that my furnace filter was clogged!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Thetmostat. Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am concerned... it did what I expected it to do and was very pleased. However, I had a wifi outage and this actually caused the thermostat to power down. It should not do this. Best Buy Total Tech ( I am a member) repeatedly said it is normal. Then it powers down when I adjust my humidistat. Nest says it us likely defective or wired wrong. Total Tech says it is operating normally. I will continue to pursue this. I think the thermostat could be great if this gets resolved.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MarkF. Thanks for the feedback you shared on the Nest Thermostat. We hear your concerns about its power along with its connectivity. We’d like to have a closer look whether these issues are caused by the device, or other environmental factors. Please share with us your recent case reference for additional guidance and assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Nest Thermostat. It covers all the bases for my place and has almost every feature I need. It does not have Thread support which is a bummer and it also does not support temperature sensors. Other than those things, it's a great thermostat and I would recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Powered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, and it's nice to be able to control the temperature from my phone. However, the batteries run out every 2 weeks. I wish I'd known before.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Balltce. Thanks for writing us feedback about the Nest Thermostat. We’re glad you like its remote functionality in the Home app, but we’re sorry to hear that the batteries run out every two weeks.

      Since you repeatedly get low battery messages from your thermostat, you may need to check the C wire connection or install a C wire to provide consistent power to your thermostat and prevent the backup batteries from draining. Some systems, including heating-only, cooling-only, zone-controlled, and heat pump systems, require a C wire or the Nest Power Connector.

      Alternatively, we can help you check for other reasons why the thermostat is behaving differently. Feel free to contact us for troubleshooting guidance, here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not all good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it was not doing its work and got a different one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. The app makes it even easier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Recommend the Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Highly recommend! I Wish I would have purchased sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Great upgrade over the one I used to have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my parents. Works great & easy to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why complicate this and not KISS it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why can you not sell a product with a written or at least published manual which does not require a telephone or an app to use. This could easily be incorporated into a home monitoring of WIFI system without a separate app and the need of a phone. I have two of these things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Has saved me money on my bills. Looks nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Instructions were clear. Nothing fancy, it a nice upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, me and my wife are very happy on how work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how im able to control it from my phone or use alexa

    I would recommend this to a friend