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Customer reviews

Rating 4.4 out of 5 stars with 2281 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,281 reviews
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not compatible with New Hvacs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving this three stars because the new design made it unable to be compatible with hvac units from 2014???? Very confused sad I had to return. The upgraded versions that have been released before this are supposed to be compatible.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kristen,

      Thanks for your feedback. We’re sorry to hear that the new Nest Thermostat didn’t work on your system and that you had to return it.

      If you’re willing, we recommend using the Compatibility Checker tool on our support page to verify if your heating and cooling system is compatible with the new Nest Thermostat. You may access the tool by clicking on this link: https://store.google.com/us/widget/compatibility/thermostat?hl=en-US&GoogleNest

      If you need further help, we'd be happy to assist you. You can reach out to us by visiting the Google Nest help link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it so easy for me to remain comfortable with the touch of a button.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Looks like a great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that this did not work for my hvac system. My system is fairly new and was very surprised. I guess I should have tried the nest learning module. I even did the nest questionnaire before hand and it said it would work.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Chewmeista, thanks for taking the time to share your feedback. We are sorry to hear that your Nest Thermostat isn't working with your system.

      You can check this link for some information about compatible HVAC units:
      https://support.google.com/googlenest/answer/9251766

      If you haven't tried already, we recommend reaching out to our support team so we can help you check your equipment and improve your experience. You may contact us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Limited compatibility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure this thermostat works as well as the others in the series. My reason for 3 stars is the site says it’s comparable then I spend time getting it trying and finding it isn’t compatible then returning it. Super annoying.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Erich, thanks for reaching out. We’re sorry about the compatibility issue with your system and the Nest Thermostat, and that you´re returning it.

      If you would like us to have a closer look at the issue, you may reach out to our support team for further assistance via the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Easy installation, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! No complaints at all, will report back if there are issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall it is easy to install and works with alexa

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Amazing value!! Would buy again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, we hooked it up in less than 15 min.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Digital Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and aesthetically appealing. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Good tech but didn’t work stably with C-wire.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice unit but did not work stably with my C-wire and two wire Williams wall heater.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mgjackson07, we appreciate you letting us know that the unit is a good fit in terms of features, but it didn't work perfectly with your specific setup. For further information or troubleshooting assistance, you can visit our Help Center:  https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat to use daily and easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the best upgrade in my house so convenient it’s unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Wifi thermostat at a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, the Google app walks you through al the steps

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bit the bullet and got programmable thermostats. While they work pretty well, their performance is inconsistent when it comes to "pre-warming", in other words, raising the temperature in the main living area to a certain temp BY a certain time or starting to raise it to that temp AT a certain time. In other words, sometimes it will start pre-warming before our appointed 5:45 am time so that it is at the prescribed temp when 5:45 rolls around, and sometimes it starts the warmup AT 5:45, so that it is not up to temp til 6:00 or a bit later. Sort of annoying, and Google sent out replacements that did the same thing.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, DavidL. We’re sorry to hear your experience with the Early-On feature on the Nest Thermostat hasn’t been the best. Here’s some things to try to get it working just right:

      1. Give it a few days to learn: Your thermostat takes a few days to learn how your home heats and cools. It won't preheat or pre-cool during this time to save energy.
      2. Disable learning: When you turn off Auto-Schedule, your existing schedule will remain but your thermostat will stop learning from your future adjustments.
      3. Restarting your thermostat: Restart your Nest Thermostat after disabling and then re-enabling the Early-On feature using either the thermostat or the app.

      If you need any more support, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Smart Thermostat!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great smart thermostat that just works perfectly once set up properly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, allows for remote control of thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and how the system works with many systems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall and awesome value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 10/10 would buy again.. if you don't have one get one !!!

    I would recommend this to a friend