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Customer reviews

Rating 4.4 out of 5 stars with 2281 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and convenience. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully smart device for budget. Just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Thermostat. Easy to put in and control

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It requires a C-wire

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered it assuming it would work just like the Nest Learning Thermostat or the Nest Thermostat E. It does not. This new model requires a C-wire. Returning to the store and going for the learning model instead.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jeff,
      We appreciate your feedback on Nest Thermostat. The Nest Thermostat is designed to work if your home doesn’t have a common (C) wire. In some cases, particularly if you have a heating- or cooling-only system or use a zone controller, a C wire or other power-supply accessory may be necessary. If you decide to give Nest Thermostat a second try, we'd be happy to help you set it up if you can reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old thermostat, it was easy to install, including adding the adapter. Google home makes it easy to adjust temperature from anywhere along with history of usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for gas saving and power bill saving for your house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very easy to use at home or from afar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as we expected. Installation was easy too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Heat and Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really Love our Nest thermostat!!!! It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use and helped with my savins

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works very well. I gave it 4 stars because one time it malfunctioned and ran the A/C all night but it has been perfect other than that.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great when it works.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's connected it works great but loses connection to their server at least once a day. Now it's sitting in drawer not being used.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi PatsfanPatsfan, thanks for the feedback you provided about the Nest Thermostat, and we’re sorry to hear of your poor experience with its connectivity. We can imagine the inconvenience this could have caused, and we understand that you have stopped using it anymore. We’re hoping for an opportunity to help you with your concern. Please contact us anytime here so we can guide you with proper troubleshooting procedures: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Ankit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective and easy to manage. Like it very much

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not good if trying to use with app.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t like it because it won’t work with either app, Echo or Google Nest. It keeps giving me an Offline message on the app. Other than, using it physically it’s nice.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Badwithapp, we appreciate your feedback. We're sorry to hear that Nest Thermostat isn't working for you.

      The Nest Thermostat exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest devices. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.

      Our support team would be happy to answer any questions or support needs you may have with Nest Thermostat. You may reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy install. Would buy again for sure

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is terrible and it has intermittent connectivity issues.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, CharlesJ. We know moving from the Nest app to Google Home takes adjustment, and we're here to help. The Google Home app lets you control all your connected speakers, cameras, thermostats, lights, and other devices in one place.

      Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en

      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Lower the AC right before you getting home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thermostat to replace my failing Honeywell thermostat that came with my house. This thermostat has been working perfectly and even the accessibility with the use of smart phones is also great and perfect to cool down the house before I get home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Adequate functionality. Satisified

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works okay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this thermostat for my upstairs unit and the Nest Learning one for downstairs. I like they learning unit better. If I could go back, I would buy the other one instead. It is smarter and has more features.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Teka, thanks for sharing your feedback on your Nest Thermostat. We're sorry to learn that your experience with your Nest Thermostat was less than ideal when compared to your previous device. Your feedback on the features helps us understand your preferences better when it comes to the products and services we provide. If you need further assistance with your Nest Thermostat or have additional questions, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and it’s smaller than I wanted. Also when I need to adjust the Temperature, it does not work as well, when I use my hand. But in my phone I have no problem adjusting the temperature.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Vern,

      Thanks for letting us know about your experience with Nest Thermostat. Sorry about the issue you’re experiencing when adjusting the temperature using the touch bar. We’d like to help you out right away.

      If the touch bar doesn’t respond at all, you can follow the steps below to perform a manual restart on your thermostat:

      - Pull the thermostat off its base and remove both AAA batteries.
      - Replace the batteries and press the thermostat onto the base until they hear it click into place. The thermostat will take a few moments to turn on and restart.

      We'd like to learn more about why you’re unable to adjust the temperature using the touch bar and help you in the best way possible. If you're willing, you can get in touch with our support team and we'll help you troubleshoot the issue further. Please feel free to reach out to us here: https://support.google.com/googlenest/gethelp Nest