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Customer reviews

Rating 4.4 out of 5 stars with 2281 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,281 reviews
  • Rated 5 out of 5 stars

    Great Product, no need to buy upper versions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is particularly suitable for apartment living. It allows me to effortlessly set a timeline to optimize my electricity usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great - Cheaper than Original - Looks Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. However, cannot use old Google Nest app on this one. Must download and use Google Home app. Had several G-mail accounts. If I did not yet have one, would have been a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it with energy company rebate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got $100 rebate through my energy company rebate program which made this a no-brainer. Fantastic integration with Google Home and super convenient to have my thermostat automatically adjust to save power when I'm not home, and also to be able to control it with a voice assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Wish I purchased sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Nest Thermostat! So easy to install and use. Being able to control the temperature from my phone is an amazing bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for saving energy when I'm not home. Before this thermostat I just had a normal thermostat where you couldn't schedule when it would operate. It has significantly reduced my heating and cooling bills

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostats that work as advertised.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to be able to control my thermostat via app on my phone from anywhere. I am very happy to have upgraded to the two new Nest Thermostat's I had installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap, but it gets the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to setup as its grown up brother the “learning” version. But using the Google Home app makes it a little easier but its definitely not as user friendly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TotallyTubularTech, we greatly appreciate your feedback on Nest Thermostat, and we’re sorry to hear that you find it nt user friendly. Though the Nest Thermostat doesn't have a touch screen, you can use the touch bar on the right side to control your thermostat. You can swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached.
      - Tap the touch bar to bring up the menu.
      - Swipe up or down to select an option.
      - Tap the touch bar again to confirm your selection.

      We have help articles available online, or if you need real time assistance and guidance about the features of the Nest Thermostat, reach out to us at your earliest convenience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to go with my doorbell, hub and google tv. All connects seamlessly and works great from my phone. Love being able to see temps and change even if Im not home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and functions. You have to be careful during the installation when touching the low voltage wires. It can cause your AC to blow a fuse. You need to completely unplug your AC before installing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good little hard to set up on older thermostat not much instructions on how to use it

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DaleC. Thank you for choosing the Nest Thermostat for your home. We're sorry to hear that you had some difficulties with setting up the device. Our team of dedicated specialists are always standing by for any assistance you may need with controlling and monitoring your Nest Thermostat. You can reach us on the 'Contact Us' page of our Google Nest Help site for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Okay For the Price but could be cheaper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely Thermo Stat doesn't let you lock it for tamper protecton but it is programmable and you can adjust it remotely.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, thanks for sharing your post about your Nest Thermostat. We're sorry to hear that your experience with the device didn't meet your expectations when it comes to locking the device. We appreciate your feedback and know that this will help us understand our customers' needs and preferences when it comes to the products and services we provide. Rest assured that we'll relay this to the right team for improvements we may have in the future. If you have other technical questions or need assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this thermostat does the trick. It is difficult to initially set up and was finicky without the app. Also if your initial spot is lower on the wall, you will see the LED illumination lights for the screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nest falls short on this version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not focus on the cooling and heating functions as the latest version. While it is programmable, smart is not an option. It doesnt do well managing movement or sensors as the newest models.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, has been awesome so far. With weather changing we will turn down heat or air and forget and be in bed and being able to change the temp from bed is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install overall the reason for a 4 star review is the wifi set up. It had a very hard time connecting to my wifi. Took a very long and frustrating process, not sure if something can be done about it.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Connectivity

    Rated 1 out of 5 stars

    Can't get it to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get it programmed. My app keeps saying that it cannot connect and the last time I tried it said it is not compatible with the wiring at my house. Pain in the butt. I went to send it back and was informed that it was too late and the "return window" passed by 2 days. I have had several people try to do it so that took time, plus I am in the middle of moving and construction.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi StaciM, thanks for taking the time to share your feedback. We are sorry to hear that you’re having trouble installing your Nest Thermostat.

      We value your feedback, and we’d like to help you the best way possible. To make sure that the your HVAC system is compatible with Nest Thermostat, we suggest to use our online compatibility checker: https://store.google.com/us/widget/compatibility/thermostat

      We also recommend contacting our support team, so we can guide you with the installation, or to provide you with options. Here’s the Google Support page link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Game changing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this nest thermostat! Has made our temperature regulation in the house much more accessible, even when we aren’t home (through the Google home app)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat! You can control it from your phone. I get the house chilly on my way home from work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve enjoyed the nest thermostat. It’s easy to set up a schedule and it follows it well. It can also sync with your Alexa if you have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great product,love the app Make me have access to all details and save money

    I would recommend this to a friend