Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 12201995
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Pros mentioned:Installation, Overall performance
Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it does. Very basic item here. Basic installation.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Cwet, we appreciate your feedback. We're sorry if you find Nest Thermostat a bit too basic for your expectations.
The Nest Thermostat provides an efficient yet affordable choice to households that are interested in a smart thermostat without going over the budget.
While every good quality product comes at a premium price, we wanted to work on giving you and all our other customers a beautiful, yet affordable, and easy-to-install thermostat. If you prefer to have the full range of smart features on a smart thermostat, we recommend checking out the Nest Learning Thermostat. Here's a link where you can learn more: https://support.google.com/googlenest/answer/9230098
If prefer to speak to one of our support specialists, feel free to reach out to any one of them here: https://support.google.com/googlenest/gethelp
Affordable does the job
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this Nest for half a year now. It started giving me problems a couple weeks back, when i called I found out there was an upgrade. Once i upgraded the system everything worked.
I would recommend this to a friendLove Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not quite as easy to use and install now that Google got involved (I much prefer the old Nest app and interface), but it is still quite good.
I would recommend this to a friendEasy Setup even without C wire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used two of these thermostats to control ac units inside a large building. Was concerned because no C wire but turns out, didnt need it! still worked!
I would recommend this to a friendGreat thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thermostat really easy to use and set up By Best Buy geek squad was great and very professional. Took about half an hour but the tech was really nice and make sure everything works well
I would recommend this to a friendNice thermostat!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat. Nice to monitor while away and adjust if needed. Eco status is a little tricky, but seems to be ok when you get it figured out.
I would recommend this to a friendWhat's not to like
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the E version before and finally found this one on sale. Works as it should and seems very accurate. Does not come with a wall plate, luckily I was able to make it work without.
I would recommend this to a friend- Pros mentioned:Overall performance
I hope, haven't hooked up yet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really review product, still in box. I have heard good things. Hope that's the case for us.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Thewife, thanks for sharing your feedback. Your feedback is important to us, as we are always working to improve our products and services. Our support team is always here if you need assistance. Feel free to contact us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
poor user experience as it goes off line very freq
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor . Getting off line frequently in google home app. Requested google support to help, ot replacement, but same issue. I did make changes to network setting without success. Lots of people are having same issue
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi KBShah, thanks for letting us know about the issue. It's unfortunate that you're experiencing connectivity issues with your Nest Thermostat even after getting a replacement. We apologize for having fallen short of helping you with your support concern.
If you've already received a replacement Nest Thermostat and the issue is still persistent, the issue is most likely power related. There are a small number of situations, where your system may not be able to deliver enough power causing the battery of your Nest Thermostat to drain, and even cause the Wi-Fi chip to fail connection with your network. This may happen since Nest Thermostats get power from your system’s heating and cooling wires. In these cases, you may need to contact a Nest Pro technician to check your system´s wiring and connect a common or C wire to deliver enough consistent power to your thermostat.
If you need further help in changing some settings for your Nest Thermostat, you may visit our Google Nest help page where you can find detailed guides on how to make the most out of your Nest Thermostat using this link: https://support.google.com/googlenest/topic/9361969
For any other support needs with your Nest Thermostat, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Design, Overall performance
Great addition for automating your home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly. The convenience is great and looks really modern.
I would recommend this to a friend - Cons mentioned:Compatibility
Idk what to tell you
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My house was not compatible with thermostat, so I'm unable to leave an honest review.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Delz, thanks for sharing your feedback on your Nest Thermostat. We're sorry to learn that the device was not compatible with your house's HVAC system. If you still have the Nest Thermostat, we'd recommend that you reach out to our support team so we can further analyze the compatibility of the thermostat with your home. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Don't get hot and bothered! Just use your phone an
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This awesome little product has saved my electric bill. So convenient!!
I would recommend this to a friendGoogle Nest Smart Thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Smart Thermostats are amazing, they are smart and adaptable. They are amazing.
I would recommend this to a friendgood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product, but had problems with powering the unit without a c wire. google sent me a new c wire kit so that was nice
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there vikingsrule, thanks for reaching out. We're sorry to hear that you had problems powering your heating and cooling system. It's great to hear that the common (C) kit was able to fix the problem. If you need further help, please consider contacting our support team once more. We'd be more than happy to assist you, if you can reach out to us via the Google Nest help page: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Cheaper but not good to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper than the full feature NEST. Didn't like it because it was fiddly to use (instead of turning you touch the right side. It was easy to install and worked first time, but didn't like using it (got 2 Nest already) so returned it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, morlando. We're sorry to hear that your experience with Nest Thermostat has been less than ideal and that you returned it. Your feedback on the touch controls on the device is appreciated and we've taken note of it. If you’re ever considering Google products in the future, please don't hesitate to contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Fantastic addition to home thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that I did not know about this sooner! Especially with the rebates available in many states (cost ~$50 here in Massachusetts with an instant rebate when purchased through BestBuy).
I would recommend this to a friendSuper convenient!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits right in w Google nest cameras. A must have. Very convenient
I would recommend this to a friendNest Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new thermostat I would recommend this device to all who want to step into the next generation of energy savings
I would recommend this to a friendDoes the job!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great choice if you want a modern thermostat, but don't want to spend too much. It has all the features that a regular thermostat needs.
I would recommend this to a friendGet it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat! Didn't need the learning feature in other rooms of the house and opted for this one. Great price point for what it does.
I would recommend this to a friend