Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 12201995
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Nice but not nice enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. Once I found out that you couldn't adjust the temperature range more than +/- 1 degree from the set temperature. For example, if I set the thermostat at 75 degrees on cool, it would turn on at 76 degrees and turn off at 74 degrees. That puts a lot of strain on the unit by constantly turning on and off.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RVal, we appreciate you for sharing your review on Nest Thermostat and we're sorry to hear that it didn't meet your expectations and had to return the device. Your feedback here is appreciated and rest assured that we'll relay this to the right team for future improvements. If you're willing to give it another go next time and decide to give the Nest Thermostat a chance, we recommend that you reach out to our support specialists so we can assist you with any technical concerns you may have for the device. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
High value, great smart home upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really convenient & economical upgrade for nearly any home with seamless integration with a Google home enabled household. Highly recommend & excellent value!
I would recommend this to a friendDo your research
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display was really nice, but I wish this worked on the nest app. The google app is not my favorite interface to use.
I would recommend this to a friendtemperature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a family member as a gift. Loves it because they can save money to save on energy cost to lower thermostat while at work and increase temperature before they get home.
I would recommend this to a friendGreat from second thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for a second one - if your looking at this for your only get the learning one.
I would recommend this to a friendGood at first.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to use for a whole. 18 months after getting it, it now reads 87-92 degrees inside my house when it is only 61 inside.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi Brenda. Thanks for sharing your experience with your Nest thermostat. If your thermostat is showing the incorrect temperature, we recommend that you check the following:
*Wi-Fi Connection: Ensure that your thermostat is connected to Wi-Fi and has a stable internet connection.
*Location Settings: Double-check that the location settings on your Nest Thermostat are correct.
If the issue persists, we recommend that you get in touch with our support team by tapping here.
https://support.google.com/googlenest/gethelp?hl=en
Programable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for the easy programing , easy to read for my old eyes and to be able to control with the phone app
I would recommend this to a friendToo smart to be bothered with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok - but I like my older nest wifi thermostats much better. The new model is much more difficult to control. Using the app in enough of a pain, but forget trying to set it manually. I just want to set it and be able to change the settings. You have to set schedules with this one and its more work than I’d like to be bothered with. Bring back the old model!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JohnS, thanks for posting your review. It's unfortunate to hear that your experience with your Nest Thermostat didn't meet your expectations when compared to the previous version. Your feedback here helps us understand what our customers' needs and preferences are for the products and services we provide. If you have additional questions or need further assistance, please don't hesitate to reach out to our support team so we can help improve your experience with your Nest Thermostat. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Not excited about this Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use. Have to skim around the sides and sometimes it works and sometimes it doesn't. Does not work with other nests and app is hard to connect to. I have a learning nest also programmed and connected to my heating system and the two do not work together.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DebraC, thanks for sharing your insights with us. We're sorry to hear that you had a difficult time using your Nest Thermostat. If you're willing to try, we'd like to help check your concern. We may need to take a closer look at your Nest Thermostat and understand what may be causing the issue. We'd be happy to work with you and help you out the best way possible. You may contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. The upgraded version is better but at a price
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Rfrm, we're glad to hear that you had an easy time installing Nest Thermostat. Nest thermostats are designed to be more than just smart; they're also meant to be thoughtful and helpful parts of a home. And while every good quality product comes at a premium price, Google Nest worked on giving its customers a beautiful, yet affordable, and easy-to-install thermostat. Hence, the launch of the newest Nest Thermostat.
The Nest Thermostat provides comfort at home while still being energy-saving at a reasonable price point. It provides an efficient yet affordable choice to households that are interested in a smart thermostat without going over the budget. If you have any questions you would like us to answer, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp
Home owner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it makes my life easier with the “control on your hand” option
I would recommend this to a friendBest thermostat for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thermostat for the price! It does not learn on its own but you can create your custom schedule for each day and change it as per your needs.
I would recommend this to a friendI love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup on this product was absolutely easy, of course I did my research beforehand. I love the app controls. It's voice controls are great with our google home setup.
I would recommend this to a friendGoogle - Nest Smart WIFI Thermostat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love how I can control the heating and AC from anywhere. Great way to follow up behind kids and the hubby who forget to change it when leaving.
I would recommend this to a friendNest rocks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been super impressed with these. I got two of them and they are easy to setup and eligible for a rebate with my utility companies so it was almost free!
I would recommend this to a friendAwesome thermostat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these thermostats I have two of these for two separate furnaces and they both can be controlled within the nest app which makes owning these a pleasure
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is great to ask Goggle to play music, ask the weather, etc. It was a gift from my daughter and I really am enjoying it. It's fun.
I would recommend this to a friend- Cons mentioned:Compatibility
Not set up to replace Lennox thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed... it wouldn't fit the Lennox device I wanted to replace.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Charles, thanks for sharing your experience. We’re sorry to hear that Nest Thermostat didn’t work with your system.
Most 24 V heating and cooling systems are compatible with Nest Thermostats. If you haven’t yet, we recommend using our online compatibility checker to ensure that your heating and cooling system is compatible with the Nest Thermostat. You can check it here: https://store.google.com/us/widget/compatibility/thermostat
If you need assistance, our support team is always here to help. You can reach us out using this link: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work okay, but I have a heat pump so it doesn’t remain consistent and it changes between settings so i Have to manually update it otherwise it gets super hot in my house. It’s easy to use but I don’t like the pre set settings that I am unable to delete. You can only access it with the app as well and not through the nest itself.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Lindsey, thanks for sharing your experience with us. We're sorry to hear that you're having some difficulty with the inconsistent settings issue of your Nest Thermostat.
If you want to remove a temperature, simply follow the steps below:
- While viewing your Nest thermostat, tap the day of the week that has the temperature you would like to remove.
- Select the temperature you want to remove.
- Tap Delete. The temperature will be removed from the schedule for that day.
If removing the temperature schedule doesn't fix the issue, you may try resetting your Nest thermostat. This will help clear out some or all of your personal settings, such as the temperature schedule that may be having some issue. To reset, go to Settings and then select Factory Reset . Your thermostat will ask you to confirm your choice. Once you’ve confirmed, your thermostat will take a few moments to reset.
We understand that long time Nest users, like you, enjoy viewing their Nest devices from the Nest app. However, we wanted to make the Google Home app as the one place where you can control all your favorite Nest and other smart home devices with the Google Assistant.
If you need further help, you're more than welcome to contact our support team and we'd be happy to assist you further using this link: https://support.google.com/googlenest/gethelp
Good when it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase this as my previous nest thermostat quit working the coldest day of the year. The one that failed kept showing the temperature going up and wouldn't read the correct temperature. This new one had a bad mount plate (not sure of the correct name) luckily I was able to the previously failed thermostats plate. Also when troubleshooting the failed thermostat I reached out to Google Nest support and they tried to blame my wifi signal for rising mis read temperatures even after I disconnected the wifi from the thermostat. I understand that a failing wifi chip could overheat a device but dont blame the wifi signal that isnt connected to said device for it. They even recomened I replace my router before replacing the thermostat. Bottom line is be cautious with this thermostat the failed one lasted about 3 years. It costs more than some smart thermostats. But like most electronics these days, QA and support seem to be lacking.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, Magemasher80. We’re sorry to hear your experience with the Nest Programmable Thermostat and the support team wasn’t the best. We’d be happy to take care of you and see what went wrong. When you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp?