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Customer reviews

Rating 4.4 out of 5 stars with 2281 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,281 reviews
  • Rated 4 out of 5 stars

    get the utility rebate!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this with a discount/rebate from gas company, big improvement/programmable from my old thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat is awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, love the fact I can use my phone to operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my google nest! Easy set up easy to use. I got it as a gift and so happy I did. Perk is it covers up the opening by my original thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep updates on my smart phone if not I'll try again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a smart home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, however the Nest Thermostat E's were more intuitive

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for posting your review of your Nest Thermostat here. We're sorry to hear that your experience with your device has been less than ideal when compared to different versions of the Nest thermostats we offer. Your Nest Thermostat has many settings to help you feel comfortable in your home. Hold temperature can maintain the current temperature or any of your presets. This and other features are also available in your device. If you want to know more or have additional questions about your Nest Thermostat and what it can provide you, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    high hope, greatly let down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would love this thing... and when it actually connects to google home it is great, but sadly it only stays connected to the internet for about 20 minutes after restarting it... making the entire thing pointless, because even when your on the same network you cant access it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking time to share your feedback with us. We are sorry to hear about the connectivity issues you had with Nest Thermostat.

      Connectivity issues for Nest Thermostat may be caused by several factors, such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby, and other Wi-FI settings.

      Dual band connection is compatible with Nest Thermostat. 2.4Ghz is more stable compared to 5Ghz, especially if there are lots of devices connected to the network at the same time.

      We’re always here to help in case you need further assistance. You may contact us through this support link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the way we run our air and heating for the better. Very convenient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price reduction on electricity because of this but it’s always going offline

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for lazy people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this programmability. Being able to control via smart phone is the best feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stat !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and connect to WiFi , purchased one for ups to and down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control from phone is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loke it but still jave not mastered the programming. Thats probably more on me than them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service And Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad program, very professional and prompt. I will continue to buy everything Best Buy has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great "smart" thermostat. Set from your phone to heat or cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy this year

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy, has saved us hundreds already with first month of install, maybe abit tricky to use and setup but worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps manage my electricity very well. Good choice for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated , hope to see decrease in energy bill since it can sense if you are home and adjust temperature accordingly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart thermostat, with easy to use app and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat upgrade. Excellent away from hone access. Hoping it lasts longer and remains relevant for longer than our iPhones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Savings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making back my money already. Energy costs are down and my house climate is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to insrall and quick to set up! I wish it came with the plate instraf of separate though

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GoForMat, thank you for posting your review for Nest Thermostat and we're glad to hear that you had an easy time setting up the device. We appreciate your feedback on including the Nest Thermostat Trim Kit. We'd like to provide you with energy-saving essentials at a competitive price. If you decide to get the Trim Kit and need assistance with installation, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest