Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 6427017
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Nest Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat great way to control temperature from anywhere
I would recommend this to a friendDON’T BUY without looking at your wires first!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many different websites say that this thermostat is compatible with a two-wire (no “c” or “common” wire) system. I think it WAS. At a time when you set it up electronically through the Nest app. There are several videos online which show you how to do it (the installation, not the setup on the app). HOWEVER...the QR code now forces you to use the Google Home app. This app will not allow for a full and successful setup without a c-wire. Once I realized this, a quick search online reveals the same thing. Further investigation reveals that having no c-wire causes problems with the batteries charging leading to more serious problems. Unless you already have a C-wire system (or equivalent), or just really want to rip up your walls to run a c-wire, I would NOT recommend this product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RealNYCOpinion,
We appreciate your feedback. We´re sorry to hear of your disappointment with the new Nest Thermostat.
Nest thermostats can charge their built-in battery using your system’s heating and cooling wires. But, when your heating and cooling wires are not able to deliver the needed power for your Nest thermostat, you may need to connect a common or C wire. It helps deliver enough consistent power to your thermostat. Learn more about Common wire here: https://support.google.com/googlenest/answer/9251212
If you'd like us to have a look at the issue, then you may reach out to us. We'd be happy to assist you and work on improving your experience with your new Nest Thermostat here: https://support.google.com/googlenest/gethelp
Does not recommend this product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s missing lots of things such as installation trim kit, batteries
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Rima. Sorry to see the Nest Thermostat wasn’t quite what you expected. To clarify, the Nest Thermostat doesn’t include a trim kit but can be purchased separately. We’re here to answer any questions or concerns you may have about the device: https://support.google.com/googlenest/gethelp?
Good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great programmable thermostat. Does good to keep energy bill down
I would recommend this to a friendworks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good price, nice color Nest thermostat, shipped quickly
I would recommend this to a friendGreat purchase and good value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and good value. Works seamlessly with google home
No, I would not recommend this to a friendGREAT THERMOSTAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT GREAT ASSISTANCE GREAT VALUE GREAT GREAT
I would recommend this to a friendWorth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy this version of the Nest. WiFi works great!
I would recommend this to a friendGreat Unit
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Thermostat to save on energy costs at home..
I would recommend this to a friendNot a terrible purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customization for temps and the timing is great, and so is being able to control it from anywhere is helpful. Set up was kind of a huge pain…install is easy but getting it connected to the internet was awful.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Logan, it's great that you liked the customization and control for your Nest Thermostat. We´re sorry for any inconvenience you may have had setting it up and connecting it to your Wi-Fi network.
While Wi-Fi connectivity issue may be caused by several reasons, here are a couple troubleshooting suggestions that may be helpful with the connectivity issue:
1. Make sure your home Wi-Fi is working.
2. Check the status of the Nest service.
3. Check that you have the latest version of the Home app.
4. Restart your Nest Thermostat.
5. Restart your router.
6. Check for interference.
7. Reset your thermostat's connection.
Alternatively, you can reach out to us at Google Nest Support page for us to take a closer look at the issue here: https://support.google.com/googlenest/gethelp
Smart thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love to control the smart thermostat from my bed
I would recommend this to a friendGoogle home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with google home and nest - I can access it through my phone
I would recommend this to a friendNest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Not the best display compared to previous generation.
I would recommend this to a friendNa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is slick and portable but an yet to use since purchase
I would recommend this to a friendDisappointed Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I checked to make sure that these thermostats were compatable with my 24V wiring and after installation it did not work with Wi-Fi. Spoke with customer service and they advised the thermostats needed to be connected to a power source. Purchased two and still did not work. After almost an hour with customer service we removed the thermostats and will be returning them. Also these thermostats look like they are white front but they are mirrored.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking the time to share your feedback. We regret to hear about the unsuccessful installation of your Nest Thermostat.
Nest Thermostat works with most 24V heating and cooling systems, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery that has a maximum of 6 wires. We may be looking for possible incompatibility of Nest Thermostat with your HVAC unit. If you haven’t yet, we suggest to check the compatibility of your system using our compatibility checker: https://store.google.com/us/widget/compatibility/thermostat
If you need further assistance, feel free to reach out to us again anytime. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
Good product, Bad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a hour to get assistance for my purchase. Customer service was the worst experience ive had at a best buy.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, BonnelM. We're sorry to hear that you had a terrible experience with the retailer. If you need assistance in setting up or installing the Nest Thermostat you purchased, please don't hesitate to reach out to our team of specialists on our Google Help page. We're standing by to provide you with troubleshooting tips and guides so you get the best performance from the device. You can visit our 'Contact us' page here: https://support.google.com/googlenest/gethelp
Nest Smart Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Nest, the shipping and price were great! Thanks Best Buy
I would recommend this to a friendLove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! It works so well! My electric bill is down!
I would recommend this to a friendEasy install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super duper easy to install and set up is really easy
I would recommend this to a friendGreat.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product, recommended if your needing a new thermostat
I would recommend this to a friend