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Customer Ratings & Reviews

$99.99
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Comp. Value: $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2274 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,274 reviews
  • Rated 4 out of 5 stars

    My new Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value. I appreciate the selection under one roof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Works with Alexa. Not sure about saving electricity, but I can control thermostat remotely

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nest thermometer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a terrible product. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Weswood17. We’re sorry to see the Nest Thermostat wasn’t the best experience for you. We’d like to look into what may have happened and get you a resolution. When you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently! I only wish it was clearer whether or not the separate Nest Temperature Sensors were compatible or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, improved efficiency and remote control have been a big improvement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Nest is disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nest gen 2 and worked great. Installed Nest smart and it would not connect to wifi. You can not manually set it up either. Researched and have heard this is a common problem. Went with Ecobee premium and no issues.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Combs. Sorry you ran into trouble connecting your Nest Thermostat to your Wi-Fi network — we understand how frustrating that can be. Here are a couple of troubleshooting steps to get your device back on track:

      1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
      2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
      3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.

      Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;

      If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Nannie2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item. It helps on the electric use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient . Easy to Install and Use. Very smart Thermostat. Makes easy to control temp and save Energy Bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and set up. Very user friendly. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a little confusing on figuring it out how it works but overall a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest, we needed a c wire and had it installed, glad we were able to get this installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Googlehome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat ive ever owned. If google home is your hub of choice this should be in your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps me a lot to save energy at home, I can turn it off and on from my cellphone when I’m out of home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents and my brother installed it. Super easy setup, mom and dad love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Great fit for the home and user friendly app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install, just follow the instructions. looks great on our white walls and matches our decor. Works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering and super easy installation Instructions would have been helpful instead of having to Utube

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for the price. Easy setup and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait so long?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful addition to controlling our temperatures. Easy programming and senses when we are not home. Great technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to program. Instantly noticed difference in home ac system. Highly recommended.

    I would recommend this to a friend