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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,289 reviews
  • Rated 4 out of 5 stars

    Too basic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too basic doesnt work inside the nest app, i wanted more functionality for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Summer Home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought for summer home to be able to adjust before arriving in summer and adjust to frigid temps during winter making sure pipes don’t freeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable with my NEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help And Customer service for my Neat purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty much a plug and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use- was nice that it synced with my other google items so quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost gave these five stars. I love them! I can adjust the temperature before I get out of bed, which is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. And I like the way it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Being able to control everything from my phone makes is nice when out of town.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use...well worth the investment.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google-Nest Thermostat is a huge win for the price tag. Very simple and easy to use and provides instant energy savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to fit yourself, good instructions online and by prompt by unit itself. Great that it can be controlled by phone or by voice in conjunction with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and we are loving it so far. Being able to set schedules / temps and use the app to make adjustments no matter where you are is super convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With common wire installed, everything was fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During installation I got an E294 error. Some research suggested that in spite of the Nest thermostat saying no common wire was necessary it appears in my case it was. The bad news is that the unit "remembered" the setup and there was no way to "factory reset" the unit according to Nest Support. So I returned it and got a replacement. With the common wire installed the installation went fine.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello ParG, thanks for sharing your feedback on Nest Thermostat. We’re sorry to hear about the error you had during installation, and are glad that the replacement unit went fine. We understand and appreciate all the efforts you’ve put on this. And we hope you’re making the most out of its features now that it’s working well. If you come across any concerns about the thermostat features, please let us know anytime and we’d be more than happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great thermostat for basic function and trending

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart thermostat and it doesn't disappoint. I can make adjustments anytime, anywhere from my phone or using my nest hub max. But what I love the most is the data the thermostat record of my energy usage. This is where it really shines if you want to make routines based around the day or time of year. If you want full control then get the Learning version, but for the rest of us this sku is perfect. I got it for the sale price making it worth it alone for the energy saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can easily manage from app. And program it for days and months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low key expensive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ight. The WiFi thing breaks after a while to that’s not cool

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, WesZ. We appreciate your feedback on the Nest Thermostat. It's concerning to hear that the Wi-Fi connectivity becomes problematic over time. Connectivity issues can indeed impact the functionality and convenience of your devices. We want to know more about your concern, it's better to reach out to our dedicated team of specialists on the Google Help Center page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    intuitive and friendly user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, I shared the device management with my wife and she loved it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, Smart, Check your wiring first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thermostat and the smart capabilities, I am knocking off one star because many homes don't have the proper wiring to use this out of the box, my house did not, so be aware. Also, programing is not intuitive, it is great once you figure it out, but I had to look for a while to find the right settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after being highly recommended. Its fairly simple to install. I love the easy read temperature face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy on a good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase. Definitely easier to control our thermostat. Love controlling it from the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device my home all changed google smart devices working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up as well as a very sleek design. We purchased 216 of these to upgrade apartments and are excited to get them all installed

    I would recommend this to a friend