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Customer Ratings & Reviews

$109.00
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Customer reviews

Rating 4.4 out of 5 stars with 2289 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,289 reviews
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one way more than the Nest Learning Thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great termostato, Im so happy with the purchase…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old claiming-to-be-smart one with this and it's working wonders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Easy to install and setup. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for good price. Easy to install and use, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy thermostat to install and Google Assist is very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its so nice to be able to adjust the temperature from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy set up. Even not knowing much about electrical work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home. Can turn on or off from whenever. Install was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Let me know that my furnace filter was clogged!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Nest Thermostat. It covers all the bases for my place and has almost every feature I need. It does not have Thread support which is a bummer and it also does not support temperature sensors. Other than those things, it's a great thermostat and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend the Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Highly recommend! I Wish I would have purchased sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. The app makes it even easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Great upgrade over the one I used to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the Google Nest thermostat. Makes it easy to set and track living area usage for efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my parents. Works great & easy to

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped seeing wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a year then all of a sudden one of them stopped being able to see the network. Of course it is 7 days passed its warranty so google says i have to buy another one to fix the issue. After searching the internet found out this is a known issue and that one of the latest patches bricked some of them. Would only buy again if know issues are fixed and google steps up for breaking there own product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, cswann. Thank you for sharing your concerns about your Nest Thermostat. We're sorry to hear that you're experiencing some difficulties with your devices when it comes to connectivity. We hear your concerns, and have taken note of it. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Why complicate this and not KISS it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why can you not sell a product with a written or at least published manual which does not require a telephone or an app to use. This could easily be incorporated into a home monitoring of WIFI system without a separate app and the need of a phone. I have two of these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Has saved me money on my bills. Looks nice as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a reconditioned unit. So I have to pair the unit everyday to our phones in order to use our phones to adjust. The heat setting only blows cold. When it's hot it randomly goes to 78 degrees when we are sleeping so it feels like a sauna when we wake up. I'm sure we purchased the unit that says reconditioned and they did nothing to it. We only had 15 days to return it and by the time we were trying to see if it was us not knowing how to use it or it truly wasn't working it was too late. What I've learned not to buy reconditioned items from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi Ccole. We're sorry to hear that your experience with your Nest thermostat wasn't the best. If you're encountering any issues with installation, usage, settings, or anything else, we recommend contacting us. We're happy to assist you and provide all the information you need. Tap here to get in touch with us: https://support.google.com/googlenest/gethelp?hl=en Nest