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Customer reviews

Rating 4.4 out of 5 stars with 2276 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,276 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, unfortunatly I have a combo R/C and so sometimes it disconnects and claims i need the power adapter which is annoying but other than that I love it!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, we're glad to know you liked your Nest Thermostat (2020) over all — We suggest reaching out to us so we can help you getting your device back on track when you need it: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    The best thermostat in the market...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat works as expected. Very well made and it looks even better in person. The setup was easy and everything was done through the app with guides to help you with the installation. This is the thermostat to get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest thermostat-Snow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to install being. I already had one and our other home. Unfortunately, there was not a backup plate to cover the thermostat that was taken off. The description on the box made it appear that there was a backup plate however we had to buy that item separately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Remote control

    Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great thermostat. I like that you can adjust it on your phone

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Looks great, wish it worked with Google Nest temp

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart thermostat. Has basic functionality, connects to WiFi and and smart home for routine and remote settings. The low profile and design looks amazing, especially if you can avoid having to use a backing plate to cover a larger existing thermostat cut out. Minus one star because it won't work with Google's remote temperature sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Remote control

    Rated 5 out of 5 stars

    Easy and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install. Works great and great for controlling the temp in the house from your bed

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest. Was easy to set up and works great! Gives me a piece of mind that when I not at our lake home the temp is holding strong. Also nice to be able to turn the heat up on our way to the lake. I have had zero issues with this unit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted change my old thermostat, found this one on the store and I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Sleek little upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We got it recently as we had updated two of the thermostats in our house and decided to finish the project and switch the one upstairs. It is sleek and fancy, compared to that old rectangle! I love that on this model, you don't turn the face, just run your finger across the side to adjust the temp. The only downside for me was the google home app. I actually like the Nest app better and would have liked to connect all our smart thermos to that instead.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Great App for Nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated by home's old thermostat and enjoy being able to update the temp via the app. The set-up was simple with the help of the youtube vid. Be sure to take a picture of the original wiring set up to help with the install. I like that you can select AC, Heat or both. We are using the mixed A/C and Heat setting in Spring (and will in the Fall) for the cold mornings and warm afternoons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Anyone can install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, less then 10 mins and was able to sit back and control the heat/ ac from my phone while watching tv . Great product .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control
    Best Buy Employee

    Rated 5 out of 5 stars

    Very convenient and money saving

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I had a very old system, this is way better and very good at keeping my air at a good temperature to save me money but also be comfortable. I love that it talks to my google home and that there is an app that shows me data and I can control while I’m away. I also love how minimalistic it looks.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works but it’s not the same.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is a nice product but this model doesn’t actually spin like previous models I’ve owned. It’s more touch and swipe based. For my use case I have older people in the home and it’s more difficult for them. I didn’t return it but it’s caused issues.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Dave. Sorry to see the Nest Thermostat wasn’t quite what you were expecting. Your feedback is valuable to us and we’d like to hear more of it. When you get a second, here’s our survey: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, super easy to use. I love being able to control everything from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awsome device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so simple and smart. It is easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, User interface

    Rated 4 out of 5 stars

    Nice but not as good as the Learning Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Nest Learning Thermostat and the Nest Learning Thermostat E. This model is less intuitive than the others. The actual thermostat is harder to control with weird touch/feel buttons on the side and this model requires you to use the Google home app instead of the Nest app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Good entry to smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, is good-looking, and sets up automatic schedules. Please note, it's not a touch screen, but it can adjust the temperature on the side

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation, Overall performance

    Rated 5 out of 5 stars

    Useful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install looks great and functions well. Programing from my phone is easy with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Director

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use from your phone. Is to install plus energy efficient

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Did not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't go too much the battery Descartes too fast Or I was unlucky. With the product

    No, I would not recommend this to a friend